Avocado Tea Co. review for CedCommerce Walmart Connector
April 15, 2023
The app itself is a fine however do not try to cancel. There is no place on your app to cancel, no reference to cancelling in any help sections. I spent 10 minutes looking everywhere for the cancel subscription button. Then, I was another 10 minutes into waiting for a customer service rep that then said I needed to have an online meeting before I could cancel? 20 minutes of my life I will not get back just trying to cancel a service I no longer want. As an update, someone did contact me and my subscription was cancelled within 24 hours.
Dear Seller, We apologize for the inconvenience you faced while trying to cancel your subscription. We have now improved the process with a clear cancelation option in the app. Your feedback is valuable, and we hope you'll reconsider using our app in the future. Best regards, Team CedCommerce
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