Bokksu review for CedCommerce Walmart Connector

Jan. 17, 2018

Please be aware that this app is FULL of bugs and issues still. I agree with most of the points from the other user below that the Map Category feature does not work and does not refresh even for days after you do the mapping. Other awful experiences with this poorly-made app: 1) We are a subscription box company so we got a UPC barcode exception from Walmart. However, this app is unable to upload products without UPC. I contacted their customer service at least FOUR times explaining this and each time, the customer rep just didn't care and gave me the same canned response that I am not allowed to upload products without a UPC. 2) Finally after several weeks of back and forth, they allowed me to upload my products to Walmart. However, there were still other errors that caused my products to not upload. I had to once again contact with un-caring customer service reps who took about a week to resolve this issue. 3) In the end, I lost about a month of not being able to properly list my products on Walmart marketplace and consequently, lost potential sales. I deleted the app and tried to get a refund for my awful experience, but they refused on the basis of Terms & Conditions. I then just tried to upload my products directly using a .csv on Walmart seller center, and it completed with no problems in about 5 minutes. I should've just gone with this method from the beginning.