Quest Toys review for CedCommerce Walmart Connector
Nov. 12, 2021
I started using this app in 2018. Then I decided to try the Walmart Marketplace app. Foolish mistake. Saurabh from CEDCommerce reached out to me when I switched and let me know they understood and they would be there if I changed my mind. I QUICKLY came back to CEDCommerce. 1st, the customer service is amazing. Nikesh helped me get everything back in place and up and running - stayed with me through every step. Took less than an hour to be back with CEDCommerce. The features I LOVE with the CEDCommerce app - I can pull in orders at any time - I do not need to wait for the scheduled feeds to come over - this feature alone saves me during the Christmas season in keeping all my inventory in sync. Product control - incredible. I was able to configure the app to work exactly how I wanted to integrate in WMT Seller Central (as in what syncs and what does not). It provides me direct insight into feed failures and steps to correct on my own. I am able to force changes to Walmart vs waiting on scheduled process (that still run). There are many others... but you get the idea - great stuff. I have been using this app for over 4 years. It is always being updated with more and more features that make my job easier. But the #1 thing I love about this app is the customer service. You can online chat with them 24/7. The customer service team is top notch. Yes, I am singing a lot of praises, but as they say, you don't know what you got until it is gone, and those 5 days I was away trying another app was a real eye opener as to how awesome this app is - it sets the standard in my opinion. As we have continued to grow with Walmart, CEDCommerce has been right there with us, a great partner.
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