Fashon7 review for CedCommerce Walmart Connector
Dec. 9, 2016
STAY AWAY , i was with them on jet and its the same BS the company i am using increased my Walmart skues from 4900 skues to 11000 in 2-3 days --------------------------------------------------------------------------------------------------------------------- this is the 3 rd time i leave 1 start review since i was force to remove or they will not service the account, this time it be left for good what i wrote earlier was nothing to what happened to me later, they failed acknowledging few of my orders on time, jet emailed me several times and than on November 14 they took me off jet , i was not aware of that till 11/25, cedcoomerce, never took responsibility and blame it on me, while the manager at at jet told me that , this was the result , and when they found the reason they put my account back up, while my product stayed on cedcommerce as archived , i had to beg them to fix it, i lost over 5K for this period with jet sales i take all the blame on me since i should have left from day one, EVERYTHING they stated was a lie, nothing was true, (see below) most customers that using them is because of the "CHEAP PRICE" what a price i paid to save moeny, i could have been with channel advisor for 6 months i am not here to promote another app, however there is an app that i moved to and from 2300 that i was listed with this company , they managed to increase it in a matter of 3 days to 4000 skues and with walmart from 4900 to 11,000 skue live , do not go near them unless you selling 2-3 item a month ------------------------------------------------------------------------------------------------------ original i gave 2 start , than when things start going worse and change it to 1 at this point they start answering my replies right away , the whole time they was pressuring me to change my review , saying if i don't , thire people will not be motivated to help , i changed it 4, since i saw they are really tring to fix the problem, after i changed my review , the problem got worse , they promised inventory sync to every 15 min , i found out it was not true, they said yes they had to change it to once every hour since it was too much load on thire server, after that i found out that its being synced twice day ????? many of my products still not listed on jet and walmart , they keep saying i ahve problem with my variant, or i have issues with no UPC, and its all worng i changed prices on uggs that i had i on sale 2 months ago , till now they keep being sold at the old price , losing over few hundred dollar , great cheap app if you selling 1-2 products a week, keep in mind ist not 24/7 support the way they claim its more like wait till we feel like answering you, they have an attitude as well , if you dare being upset, if i could put 0 i would
Hi There, Hope you are doing good. I would like to inform you that our app was under beta phase when you were using it, at that time we started our integration. We were small company with few employees working on Walmart feeds manually. Now we have earned the experience of +2 years helping Walmart sellers to successfully sell their products. We have automated each and every process and the seller can easily check and work on inventory, price and product updates. Also, can check the feed status through the app It will be a pleasure for us if you could give us one chance to show you how much we have improved. Hope to see you back again. Thank you.
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