All reviews

Rating Breakdown

  • 5
    92% (645 ratings)
  • 4
    2% (11 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    5% (36 ratings)
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5 / 5 Share

Dec. 22, 2022

Great service from Raju Sah today. As I have come to expect from CedCommerce. And I am not disappointed. Thanks Raju! Well hello again! This is our second five star review. The first was two years ago. The app has continued to work exactly as described. This time we upgrade from the Basic to Standard plan. This includes Listing Optimization & SEO. Together, with a Dedicated Account Manager. What a boon this has turned out to be! There is nothing Shubhangi and her team have not been able to help with. In the past month we have addressed: * Branding anomalies and TM infringements * Rebranding a range of SKUs * Updating listings with SEO friendly titles, text, and new images. To improve our Listing Quality score * Shubhangi and her team undertook all the SEO. Together with further recommendations from Walmart as they arose As a result sales have increased 38%. Advtg is next! Having made a start under Shubhangi’s watchful eye. She is a real credit to CedCommerce! Exceptional Support. 7 Stars...again! Thank you. Five Stars | July 28, 2020 Install is simple. We started with the free trial. But due to operational issues our end. It looked like we would run out of time. A quick call in to Support via their Chat. And Swati very kindly agreed to extend the trial period a few hours. There was a confusing anomaly early on. Where the app showed the wrong badge. But again, Swati fixed it via Chat in no time at all. Set-up and on-boarding was straightforward. Most are intuitive. Kushagra was a great help to a colleague in the US when uploading to Walmart. The app UI is clean and like Shopify in design. So easy to navigate. UX between Shopify and the App is excellent. We are live on Walmart. And the sales are coming in. So upgrading to monthly was a no-brainer. Support is deserving of extra special mention. Outstanding service! Chat response time is swift. And you can use Skype. For sending screenshots etc. I have to single Swati out for special mention. She is more a part of my team than some of my colleagues. A real credit to CedCommerce! A welcome change for those of us that have to deal with other A-Z "support" services! Recommend the App. All the more so for exceptional Customer Service. 7 Stars - for the service alone! Thank you.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

The assistant on chat was great! I got set up quickly and with no issues. I had many issues with the early system but this one is great!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Very useful application, I've been wasting so much time, going back in forth between apps accounts, until I installed integration, which took me few minutes to set up with customer service guidance.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

My rep has been amazing. Helps organize my listings and is very fast with communication. Highly recommend this app!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

Amazing Customer Service! Very much recommended . They reply on a minute basis and they are always there to Help . Simply 5 STARS!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

Great! Support is extremely helpful using videos and screenshots in every step. So far so good. Thanks!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

Always available to assist. This is one of the best part of using highly rated apps is the great customer service

Using app

Almost 2 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Dec. 30, 2021

Great App. I tried the built-in Shopify integration and it didn't work well at all. This app works very well & the customer service on technical issues is great view WhatsApp , direct chat, and FB messenger. Highly recommended.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 15, 2021

Great service. When a challenge has been difficult to explain in text they have been willing to livechat with us and go the extra mile. Thank you!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

The customer service is great and they are easy to work with. The app is really helpful with being connected to Walmart.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

This Walmart Integration app is great to assist us in selling on the Walmart channel. Customer support is also very helpful and prompt. Highly recommended!

Using app

Over 1 year

Total reviews

6

Average rating

4.7

5 / 5 Share

Dec. 13, 2021

I have had a very experience with the customer service provided by Kush and his team of experts. They're very professional, respond in a timely manner, and are very knowledgeable.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

The support has been absolutely priceless. I have called on multiple occasions and the service team has been downright AWESOME!!!!!. I would highly recommend using this service for your Wal-mart integration. I used CEDCommerce to assign and upload the barcodes to my items. It was a seamless operation.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

The app works well when I know what to do. But when I have questions or issues the help desk team is very good, polite, and effective. It's also great they are available in my time zone (USA East Coast).

Using app

Almost 5 years

Total reviews

11

Average rating

4.6

5 / 5 Share

Nov. 29, 2021

1. Best app on the market for this use case 2. A ton of functionality - everything you want 3. Very responsive customer service 4. Fast and works well 5. Reasonable pricing However, the UI is not intuitive and I needed help to figure it out. But other than learning the UI for the first time, I highly recommend.

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2021

They provide amazing customer support and also help you to get unblocked in case you did not understand something. Will definitely recommend.

Store

rbeey

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 10, 2021

Tanya and the whole team successfully got our entire catalog of products published on Walmart.com. It did take a few months but that is due to Walmart's poor customer service. The team was diligent and kept opening cases over and over again with every error message we receive. Great things don't happen overnight. You cannot have unrealistic expectations. If you've worked with Amazon then you know what I'm talking about! We are currently working on the SEO part so we can start really growing our business to meet our goals for 2022. Their customer service is excellent and their communication is 5 stars! I HIGHLY recommend their service they are a valuable asset to your growing your business on Walmart. We were not able to do this on our own and I'm happy to have started this partnership. It was a learning curve in the beginning and I'm thankful they were so patient with me. They provide the service you pay for no gimmicks here. You can trust them to help you grow on Walmart.com.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2021

I am starting selling on Walmart and this app is pretty easy to use and very useful for those who sell online in Walmart, I definitely recommend it

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

This app was very complicated in the beginning and not easy to understand. I finally chatted with the right agent that was willing to help me get things figured out. Thank you very much, Abhilash!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

I was very lost in the beginning- they are very helpful and thorough. Assisted me every step of the way. Patient.

Using app

22 days

Total reviews

2

Average rating

5.0