Walmart Marketplace
Sell on Walmart.com directly from your store.
Rating
2.8
feedback
159
chart
#7,176
All reviews
Rating Breakdown
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March 17, 2021
This app won't allow me to open an account. It's been saying my account hasn't been set up for some time now.
Hello SoMLyfe, Thank you for your review. Upon further vetting of your application, we determined that your application is not a good fit for our marketplace. Our vetting process is thorough and consists of a holistic approach, and while this result is disappointing, we take our application review process seriously to ensure that our customers and sellers have an enjoyable shopping experience with ample protections. If you feel that this decision was made in error, please reach out to [email protected]. You can also open an appeal here: https://sellerhelp.walmart.com/s/contact > select 'Password or other access issue' > select 'Appeal application decision'. Thank you, WMA Support
Feb. 10, 2021
Not a friendly platform, on Monday Walmart, send me an email saying's that my account has approved, and then I clicked on the link to set up my account, but the web browser somehow got lose I didn't finish it. The second day they sent me another email that said that "my account was unable to verify your seller application for Walmart Marketplace" but did not say any reason!
Hello GenuBest, Thank you for your review. Upon further vetting of your application, we were unable to approve your application at this time. Our vetting process is thorough and consists of a holistic approach, and while this result is disappointing, we take our application review process seriously in order to ensure that our customers and sellers have an enjoyable shopping experience with ample protections. If you feel that this decision was made in error, please reach out to [email protected]. Thank you, WMA Support
Nov. 11, 2020
I am unable to edit my imported Products now, and all my variant images are scattered under each variant. Do not download, major flaws.
Hello ID Stronghold, Thank you for your review. It looks like our support team already addressed this issue for you, but if you continue to experience further problems with your variant items please contact [email protected]. Sincerely, WMA Support
Nov. 6, 2020
Doesn't sync inventory properly, issues with listings, support is nonexistent, don't respond for days, weeks, or at all.
Hello Eat Play Happy, Thank you for your feedback. We have since corrected the inventory sync issues noted in your review and will reach out directly regarding your listing issues. Best regards, WMA Support
Nov. 5, 2020
Have applied multiple times to Walmart and we are not yet listed. Have contacted support multiple times, no response any time. Attended the Shopify<>Walmart webinar, followed the presenters instructions for the numerous merchants who are in our position and need help with onboarding (via [email protected]), still no response. Not a good start Walmart!
Oct. 5, 2020
The application process was easy, but I'm not sure anything else is worth it. Our two main products took over a month to show up and that was after tech support fixed it. However it says those two products have errors so we still haven't launched yet. None of the changes save on the Walmart platform so we're getting nowhere. Getting ready to scrap the whole thing as nothing seems to be working right yet. *I appreciate the response below, however, none of the changes save on the Walmart platform so we're getting nowhere. We can't clear the errors and launch because we make the corrections, but it doesn't save them.
Hi Microfleur - Thanks for taking time to leave a thoughtful review. The issue here is that your product description is violating our content policy. Specifically the "About Us" phrase that calls out other marketplaces. Please review your description and review our Copy Standards here, https://sellerhelp.walmart.com/s/guide?article=000006404#Copy_Standards Once you have removed the violating copy and republish your listings, these items will publish. Thank you, WMA Support
Sept. 9, 2020
It's interface is not that far off from Amazon. That is Amazon from 2012. It's very crude. The inventory cannot be exported for bulk changes easily. The inventory cannot be changed inside the interface without a bulk upload. Seriously. You can't change the inventory count of anything without an XLS upload or by bulk selecting multiple products and adjusting count of them all at the same time. Amazon shows updates within 15 minutes. Walmart doesn't show changes even a day later. Walmart screwed up the linking of Shopify variants, so that requires them all to be fixed. But I can't tell if they've been fixed because of the days long lag between fixes and seeing if the fixes have actually been applied. I got an order from a customer, but it was so screwed up we had to cancel it. You can't unpublish an item to fix it "offline", so instead I have my entire inventory set to 0 until the problems are resolved. But then, I'll have to painstakingly restore inventory levels to the correct, different amounts for 900 SKUs. Can't wait.
Hello Icy Craft - Thank you very much for the review. Reviewing your case history, I do not see anything about these issues you are referencing. Our team would very much like to capture these events so we can help troubleshoot and correct any errors. Can you please login to Seller Center and create a support case? Thank you very much.
Aug. 14, 2020
**BEWARE** Barely functions and will put your account at risk for errors. Passes back incorrect data on shipped orders, doesn't receive all orders each time and doesn't always receive tracking info back. Managing the catalog via the app is impossible. Only one SKU is published but doesn't appear in the app to adjust. Can't publish others because they are not visible in the list to publish.
March 28, 2021
Very begging I was dissatisfied, but then learned how to handle things. Now it is way easier setup items thru Shopify than in Walmart.com. But still needs attention, it is not getting "0" from zip codes to Shopify. - Since March 26, 2021 My orders are not importing to Shopify store from Walmart.
July 30, 2020
Did developer say this app is designed for both new and EXISTING listings at Walmart? Developer, are you able to show us how to link existing Walmart listings to Shopify? Emailed Support multiple times, 0 help...
Hello JL Prime, I see that you were able to successfully connect your existing store to the WMA sales channel. I hope you were satisfied with the resolution of your issue. Thank you.
July 28, 2020
I am using this app to upload my products to Walmart. however, I keep getting this error "Publishing Error: Exceeded maximum allowed characters for this field" I dont even know what this means and what I am supposed to fix. I tried getting technical support. They had no idea what they were talking about. Its frustrating
Hello Big Mikes Electronics. What you are dealing with is an error where you are trying to push a field from Shopify to the Walmart Marketplace where and you are over our character limit. Typically, we see this error with descriptions that have extensive HTLM encoding. Our limit for the descriptions field is 4000 characters. Please review what you are pushing for these fields and ensure they meet our established character limits. We are also working on another solution where we will truncate any description, title or keywords that are over our limit to avoid these errors. More to come on that effort soon. I hope you emailed [email protected] with your issue. We monitor that inbox, as well as all cases related to Shopify sellers. If you need further assistance, please email and open a case. This is the best way to reach our product and engineering teams. Thank you for your participation in the Walmart Marketplace and for using and reviewing the Walmart Marketplace App for Shopify. I hope with this information your experience improves.
July 23, 2020
This app is bad and the support is even worse. They don't even answer your actual question they just propose highly manually off topic solutions. What an epic fail for a company with this many resources. Garbage.
July 14, 2020
This app does not even deserve the tip of one star. I am trying to integrate my store in Walmart sellers central with my Shopify store, All my products show errors, I added two zeros to the front of the UPC, updated one listing with 14 variables, clicked on save, and it did not save the entered information. I refreshed the page, and redid the whole process twice. I clicked on save, but it did not save it. After wasting 2 hours entering and re-entering barcodes, I am more than frustrated. Walmart please help!!!!
June 30, 2020
We tried desperately to get this app to integrate with shopify. We spent quite a bit of time and over 10 support emails trying to get it to work. We had to give up and changed to using ced commerce which costs money but works well and has incredible support. Hopefully Wal mart will fix this but as of now don't waste your time.
Thank you for your review. Our marketplace is supported by dozens of great solution providers, CED being one of them. I am sorry about your negative experience with this apps functionality. As we continue our development and push new features, I hope that you will come back and try again. In the meantime, I am glad that you are able to use CED and will continue to sell on our marketplace. Happy selling.
June 30, 2020
Less than one star. Can't connect to my existing Walmart Seller Central account. Every time I try I'm presented with a time zone synchronization issue? Checked my time settings, and there is no issue not that this should matter anyway. I don't know who is running your development group, but scrap this version and get something released that actually works.
Hi Embe Coconut – Thanks for the review. Other sellers with this issue have been able to correct it manually on their side. However, we are working on a solution to correct the missed time sync issues, which will not require effort on your side. When this solution is implemented, we will reach out. Hopefully, we can continue to have you as a seller on the Walmart Marketplace.
June 25, 2020
When using this app to submit products i only receive feed errors with no defined field. The error i receive is Error type = Data Error | Error message = Exceeded maximum allowed characters for this field. In the app this message shows under the product / variant name. I have opened multiple tickets and have not received a response on any ticket (Started first ticket a week ago). Hopefully Walmart will respond to this message so i can get this working.
Hi, Celebrate Vitamins. Thank you for the review. I have engaged with support on your issue and we reviewed your case specifically, you should be receiving a response shortly. This issue is important to us and we are currently working on a fix. At this time, to identify the exact field that is in error, you will have to work through Seller Center. The item ingestion report, in Seller Center, will tell you the field that has too many characters, or characters that should be numbers instead of variable characters. I do see action being taken on your support case. Please look for more instruction there. Thank you for your interest in joining the Walmart Marketplace.
June 24, 2020
This app is a pain from the beginning. I want to move my Walmart-Shopify integration from Sellbrite to this app to simplify things and save a $20/month fee from Sellbrite. It keeps telling me that a UPC code has a minimum of 12 characters, yet my Sellbrite integration and Walmart Marketplace listings work perfectly fine with 8 characters for the UPC. Does anyone have a solution to this? I really want to use this app and not have a "middle-man" service to integrate these two networks.
Hi Barkley's - Thanks for the review. The issue you are running into, can be fixed buy adding four zeroes to the front of the UPC. The issue being that UPC-E, only has 8 digits, while UPC-A has 12. Sellbrite, most likely is adding these leading zeroes on your behalf. We will look to integrate this functionality on a future sprint. Thank you for bringing to our attention, and thank you for your interest in selling on the Walmart marketplace.
June 23, 2020
There's no way for this app to add the barcodes for the items automatically. It's asking for us to upload 17,000 barcodes which are already in Shopify. We also cant adjust the free shipping which is insanity.
Hello Magick Planet – Thanks for the review and your interest in joining the Walmart Marketplace. You can bulk import the information that is housed in the Shopify Barcode field to our catalog by selecting one or more items in the bulk editor, and then clicking “Import barcodes”. We are going to be publishing about this on https://sellerhelp.walmart.com/s/guide?article=000009300 shortly. Also we have support available for you, should you still need it. https://sellerhelp.walmart.com/s/contact Thanks!
June 22, 2020
I have been using the Cedcommerce app and have many listings already on Walmart. How to I convert from the Cedcommerce app to the Walmart Sales Channel? Why is there no option to connect our existing listings on Walmart.com to our products in Shopify within the Walmart Sales Channel?
Hello PartMart – The issue with converting from the CEDcommerce app is a bit nuanced. From what we have seen, to accomplish your goal of changing between the apps, you must manually change the SKU that was assigned to all your Walmart inventory. If your Walmart SKU starts with “ced-“ then you must change that to match what is in your Shopify store. If you open a support case with us, we can discuss in more detail. Thanks for the review. Whether on the CED app or our own, we are thrilled to have you as a merchant on the Walmart Marketplace.
June 22, 2020
Needs shipping overwrite for "VALUE" shipping. Everything is set to free. Needs Price overwrite as well. It takes the price from our online store without letting us adjust the pricing for Walmart.