Warranty Registration | Profit
Warranty registration for your Shopify store
Rating
4.3
feedback
28
chart
#5,085
All reviews
Rating Breakdown
Aug. 20, 2024
Excellent Customer support, all my question has been answered on time, we are very happy with the assistance so far, highly recommended.
July 29, 2024
The support team promptly answered my questions and helped me get a database of registered customers. Thanks Jon and Rick!
May 14, 2024
Rick was super helpful and super quick responding to the inquiries and customizing the fields! This is just the app that I needed for registration and upselling! Highly recommend it.
Sept. 1, 2023
app isnt working, no response from support in days, just did a big show and lots of people are trying to register ugh.
Oct. 10, 2022
This app is EXACTLY what we were looking for. Easy to use and manage. And support responds quickly and are incredibly helpful. Thank you, Michael!!
March 29, 2022
Poor customer service, they don't reply. The Country and State fields don't work and there is no support to fix the issue.
Feb. 8, 2022
Update: reached support at 1 (317) 855 0216. App works ok but the support doesn't respond. We've emailed them 4 times without any reply back. There's no way to edit drop down features with Yes No options on your own so you have to use support.
March 31, 2022
Update 3/31/22: They updated their system and contacted us. Their support has reached out to us a few times to make sure we are good. I have upgraded them to 4 stars. UPDATE 02-07-2022: We have made several attempts to reach them with their support email in the past week with NO Responses. We have an issue with their platform and can't get any support to resolve it. We are using this app for our Warranty requirements and it works great for us. Customer support is excellent which quick responses.
Sept. 29, 2021
goods app! It is easy to collect customer information! The support team is good and will solve you questions in time.
Sept. 4, 2021
I reported a bug on their form on the mobile version. I received a courtesy response but it's been 9 days and issue is not resolved. And now I have no response from them.
June 23, 2021
Love this app and the support team! They answered extremely fast and helped with additional things I needed to add to the app. Very kind and supportive. Not sure why there are other reviews claiming they don't answer. They helped me immediately! 10/10 Recommend
June 22, 2021
Works great for us, and was simple to implement. Their support is very helpful and very responsive!
May 26, 2021
This is a pretty simple to use app and the team has been pretty helpful in answering all of my questions.
May 4, 2021
Didn't work. Long response times. If you only do one thing, be good at it. This is a warranty registration page, not rocket science. I use many Shopify plugins effortlessly and their simplicity and efficiency is what makes Shopify great. This app has none of that.
April 26, 2021
Simple installation, easy setup. Rick from customer service helped me configure some things I wanted to be tailored to my specific needs and was helpful, quick, and efficient. A good solution for building a customer email database through simple warranty registartion.
Feb. 26, 2021
Been trying to reach out to them for inquiries and clarifications; however, it seems they do not respond to emails yet in either of their indicated email addresses.
Feb. 22, 2021
Great product, great customer service. This is exactly what i want and is definitely user friendly. Rick in customer support helped us with adding fields and making sure the products work perfect! Love it and will be adding this feature to my 2nd website. Definitely recommend!
Nov. 24, 2020
Are there still companies that don't even respond back to their customers? Well, here is one. This app developers didn't get back to my emails, didn't answer my questions. Deleting this app.
So sorry that we missed your email. We have phone support also at 317-855-0216.
Sept. 29, 2020
I asked for some change to the information and additional boxes to collect data. It was done quickly and exactly as I requested. Highly recommend this company