Bacchetta Bikes review for Swym Back in Stock Alerts

2 / 5

Aug. 28, 2024

Meh… too many issues. I just found out the program hasn’t been sending out notification emails. There are too many of the types of apps available to put up with one that doesn’t work.

Using app

Over 2 years

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for taking the time to share your valuable feedback. Your input is truly appreciated, and we are disappointed to hear that your experience with our app did not meet your expectations. On debugging the issue you mentioned, we found that the back in stock emails were being sent successfully until June 19th. Since then, due to no product restock updates, subsequent emails have not been triggered and this could have been caused due to multiple reasons. We tried to reach out to you via email to understand the issue better and to check if the issue is from our end however we did not hear back from you. We value your experience with our app, and we would love the opportunity to assist you in setting it up again, ensuring that everything works seamlessly. If you are still interested in exploring the benefits of our back in stock app, please don't hesitate to contact us at your convenience via email. We are dedicated to assisting you and enhancing your experience with us.

Swym Back in Stock Alerts for Shopify
Swym Back in Stock Alerts
4.8 star
665 reviews

Automated back-in-stock alerts on restocked products

Shopify App Store