Rating

4.8

feedback

667

Reviews

chart

#3,377

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    19%
  • Less than a year
    39%
  • More than a year
    39%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with many users praising the excellent customer service and the effectiveness of the app in driving sales through back-in-stock notifications. Customers appreciate the quick response times and helpfulness of the support team in resolving any issues or customizations needed. The app is described as easy to use and set up, with integrations like Klaviyo being highlighted as beneficial. However, there are a few mentions of limited customization options and clunky interfaces for making changes or getting reports. Despite these minor drawbacks, the overall sentiment is highly positive, emphasizing the app's impact on increasing sales and customer satisfaction.

Highlights

Excellent customer service and quick response times
Effectiveness in driving sales through back-in-stock notifications
Ease of use and integrations like Klaviyo
Limited customization options and clunky interfaces for making changes
Positive impact on increasing sales and customer satisfaction

Rating Breakdown

  • 5
    89% (594 ratings)
  • 4
    7% (45 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (16 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 15, 2025

Many Thanks Leandra! - Great Plugin und perfect support from your side. Best

Using app

32 minutes

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 23, 2024

This app has worked very well for us and has led to many sales when an item comes back in stock. Their support team is very responsive if an issue ever arises.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

This app worked well for me. It did everything I wanted it to. Adding the "Notify Me" button to my products was simple. My only criticism is that the interface to get reports or to make changes to notifications is clunky and not user-friendly. It took an hour on their chat to get a notification message updated. Other than that, everything works great.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

I recommend! Excellent customer service. The team responded quickly whenever I needed help setting up the integration.

Store

Gnomo®

Using app

Over 3 years

Total reviews

16

Average rating

4.2

5 / 5 Share

Dec. 2, 2024

The Swym team is absolutely amazing and super attentive! They helped us set up the SMS back-in-stock alerts when we were running into a glitch with our SMS provider. Top notch work!

Using app

About 4 years

Total reviews

2

Average rating

5.0

All reviews

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