Swym Back in Stock Alerts

Nov. 9, 2024

Good app, customisation is limited but the support team is great on helping making adjustments if needed.

Oct. 9, 2024

It works; a couple of customers have used the back-in-stock notification already. I couldn't get the stock button on to our store, so I logged a request, which was sorted within a couple of days. Great customer service and app so far.

March 28, 2023

It is too early for us to rate the app but would like to rate the service we have received in setting up our use of the Back In Stock Swym ap. They have been great so far. Thanks!

Jan. 7, 2023

Their customer service went above and beyond to help me with my issue. The app does everything I need, really happy with it.

Dec. 12, 2022

Very easy to use and set up the app. They also did some minor custom changes to our widget that helped with aesthetics at no charge! It would be nice to be able to provide the option to customers if they would like to opt into our marketing emails or just receive back-in-stock emails. Always quick to respond on live chat!

Jan. 26, 2022

Was looking for a free 'back in stock' alert app and found this. Was easy to set up - haven't used it long enough to give a full review but so far so good, support team was super quick to reply when I had a question.

Oct. 4, 2021

It's worth noting that there are some features such as SMS notifications, disabling the "email me" button on select products, and customizing your email templates, that aren't listed in the plan comparison so you have no idea until you install the app that these features are only available on Pro plans and upwards. Having all of this information up front would have been helpful. On the Starter plan, you have very little control over the app. You can't even change the email text. Rather, you need to contact Support to do it, as well as for any other changes or customizations you would like to make. It would be nice if I were able to do more things myself. That being said, the app does what it's supposed to and the Support team is great. They're very helpful and have been able to implement all of my customizations, including making the email notification button match my shop's theme. I would still recommend this app, however, in order to receive the most value out of it I think you will want to look at the Pro plan and upwards (which comes at a significantly higher monthly cost than the Starter plan).

June 24, 2021

I'm happy with the customer service this team provides, quickly reacting and doing their best to solve the issue. The app itself could be more user friendly, could be more simple, but it does the job, which is most important

March 19, 2021

The app does a great job and fits in our design just smoothly due to the customizing options. To use another language than English the support has to be contacted to do the changes - but reaction is super-fast and the implementation also. Thanks a lot again and keep up the good work

Feb. 23, 2021

Free version is quite basic but they have a very good support so I'm going to try the paid version!

Jan. 20, 2021

This app helps with collecting emails when your items are out of stock, and automatically sends reminder emails the minute it is back in stock. The only reason it doesn't get 5 stars is that you cannot modify the layout and feel of the app, however the support team would help you with that in a jif. Not bad overall.

Nov. 23, 2020

A very good app to turn interested visitors into customers. The prices are a little too expensive for small online shops that are just starting out and do not yet have high sales. If the prices were better there would be a 5 star rating.

Nov. 4, 2020

Nice app and nice staff. Is intuitive. But for downloading the information in a simple way you have to be PRO. As Free only gives you the archive in .csv and you can’t see the images. PRO is quite expensive.

Oct. 12, 2020

Good customer service- bugs in the beginning but they were quick to help fix them. Havent had anyone submit a back in stock request yet so more info to come...

Sept. 14, 2020

happyangel.co.uk have used this to display a out of stock popup for alerts. Easy to install and use.

July 23, 2020

I used this app to create alerting program. It's very functional and the customer care was available all the time.

July 3, 2020

Great app ! The team is really hepful and quick to answer ! I would just like the app to be more flexible about the design of the e-mails. Otherwise it integrates very easily to your website and looks quite well.

June 23, 2020

Está bien en general, y el servicio de atención al cliente es bastante efectivo y rápido, pero creo que le falta mejorar en cuanto a diseño y personalización de éste.

June 18, 2020

Very easy to setup and customize. Looks great on your site and works as described. The backend reporting is really nice to see what customers are waiting on the most. We had a glitch at first that wouldn’t show the widget on our out of stock items but customer service repaired and fixed it within minutes. So far so good!

June 16, 2020

Like it so far. Would prefer I get notified when someone asks to be notified about a product back in stock so I can reorder asap! Thanks!