All reviews

Rating Breakdown

  • 5
    89% (400 ratings)
  • 4
    7% (30 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 100% (447)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 22, 2025

Amazing Support Experience with Vijaya I had some confusion around our Back in Stock setup, and Vijaya went above and beyond to help me. She quickly identified the issue, explained it in a very clear way, and guided me step by step until everything was resolved. She even reassured me on how to manage old app code and made sure our new Swym button was set up correctly. Her patience, clear communication, and deep product knowledge really stood out. Thanks to her, we now have full confidence in our setup. Excellent support — thank you, Vijaya!

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 5, 2025

I love the app and also on the way to download the wishlist app as well. Customer Service is definitely one of a kind, very fast, quick and easy to work with. Love the App and Team!!!!!!!!!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 21, 2025

Great app, customer support is responsive to questions. Overall we have been happy with it!

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Many Thanks Leandra! - Great Plugin und perfect support from your side. Best

Using app

32 minutes

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 23, 2024

This app has worked very well for us and has led to many sales when an item comes back in stock. Their support team is very responsive if an issue ever arises.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

This app worked well for me. It did everything I wanted it to. Adding the "Notify Me" button to my products was simple. My only criticism is that the interface to get reports or to make changes to notifications is clunky and not user-friendly. It took an hour on their chat to get a notification message updated. Other than that, everything works great.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

I recommend! Excellent customer service. The team responded quickly whenever I needed help setting up the integration.

Store

Gnomo®

Using app

Over 3 years

Total reviews

18

Average rating

4.1

5 / 5 Share

Dec. 2, 2024

The Swym team is absolutely amazing and super attentive! They helped us set up the SMS back-in-stock alerts when we were running into a glitch with our SMS provider. Top notch work!

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Great app, solid customer service.

Using app

Almost 6 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 30, 2024

Very good customer support for queries and imports. System is easier to use on the whole than alternatives. Great reporting and analytics available. There are a few things which rely on their hard coding still, hence great customer service being so valuable. Thanks!

Using app

About 22 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

Great app for keeping customers up to date with stock levels

Using app

11 days

Total reviews

8

Average rating

4.9

5 / 5 Share

Sept. 5, 2024

Amazing support and the app has been a real game changer for us :)

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

Great program and most of all great customer service. Any time i have needed support setting up the integration, email flows etc the team has been quick to respond and help! I recommend

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 19, 2024

The app is great and customer service is even greater! Support helped us super quickly to do some customization we wanted.

Store

Godies

Using app

About 2 months

Total reviews

4

Average rating

4.5

5 / 5 Share

May 6, 2024

Great App ! Very good support and helpful team. I strongly recommend !

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

April 10, 2024

I like this app! Recently set up the Klaviyo integration and it works perfectly. Support is available very quickly should I have a question. Have been using it for quite a while now.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

March 18, 2024

Great app and customer service. Supported helped achieve exactly what we were looking for.

Using app

Almost 6 years

Total reviews

3

Average rating

3.7

5 / 5 Share

March 10, 2024

Great solution and wonderful customer service! Will go above and beyond to help you in a promptly manner.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2024

Application très basique qui fonctionne bien et si un souci support très actif.

Using app

About 3 years

Total reviews

9

Average rating

4.3

5 / 5 Share

March 4, 2024

We've had a great experience with this app in the years that we've been using it. The Back in Stock form is clean and quick to load. We recently updated our theme and had some issues with the layout and size of the form, but Josiah from the Swym Support Team had us fixed up in a matter of hours. Nice!

Store

KEYWAY

Using app

Over 3 years

Total reviews

4

Average rating

5.0