H2O Capsule review for Swym Back in Stock Alerts
April 16, 2020
this app does not work at all, worst app ever. I will be deleting. trying to install for more than an hour, does not work... waste of my time, their support is not reachable either
Thank you for your review. I am sorry the app didn't work for you - the app tries to attach itself automatically to your product pages but on certain themes, some manual configuration steps might be necessary. I am guessing this was one such. Our support team did email you back as soon as possible to help get this resolved and I hope you received that email. Our merchant customers are seeing a lot of demand and we've been working round the clock to be responsive - and get back to them as quickly as possible. I am sorry you had a frustrating experience and that we wasted your time, but we are definitely trying to be available and do what we can to support our merchants. Thank you for trying the app out and good luck with your store. We'd be happy to get the issue addressed if you'd still like us to, just let us know. Take care and stay safe!