Rating
1.8
feedback
6
chart
#3,321
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
-
Less than a day
0%
-
Less than a month
17%
-
Less than a year
33%
-
More than a year
17%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the time-saving aspect of the app, especially in automating bookkeeping tasks and syncing transactions with accounting platforms like Wave. The customer support is also highlighted as responsive and helpful. However, on the negative side, some users experienced issues with the app not working as intended, such as loading blank pages upon installation, limited syncing capabilities for transactions, and lack of response from the support team. There are also concerns about the app not transferring historical data effectively.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 27, 2024
Loads a blank page every time I install it. Tried three times and it just doesn't work.
Aug. 11, 2022
This app is an incredible time saver - essentially automates most of our bookkeeping by keeping things in sync with Wave, our accounting platform. Customer Support has been prompt at responding to us whenever we have a question or feature request. It's the way to go!
Jan. 4, 2022
The app only synced basic transactions. Tried to reach out to support and got no response. minimum 100 characters
Thank you for taking the time to review our app. For clarity to others reading this review, unfortunately there was a delay of a few days in getting back to your email due to the New Year's weekend and public holidays. My sincere apologies for that! We have responded to your question via email, together with a generous free trial extension offer. Please let me know if you haven't received it. In regards to the app "only synced basic transactions" - we currently support the synchronisation of all Shopify orders (including historical orders), customers, and payouts. We are always looking for ways to improve our customer experience, so if there are any additional transactions you would like to see, we are very keen to listen. I hope everything is well for you and the team at Blue Goose Farms and please let me know if our team can help you with anything!
Nov. 1, 2021
Exactly what I needed. Was paying so much money for Quickbooks subscription and Bookkeep (like $70 CAD/mo), now I use Wave for free (I like the app better too). And this app works perfectly to sync my invoices to Wave. Set it up yesterday and was working great today. Just be sure to match up your accounts in the setup process and everything works flawlessly. Also note it does not transfer historical data. I exported my orders/reports by month from Shopify and entered that data manually by month in Wave for this fiscal year so far (Jan-Oct). It's not the most exact but fine enough records for my needs as a sole proprietorship. Highly recommended app for small biz owners who either want or need to, for financial reasons, handle their own bookkeeping. :) Thanks for this great app!
Feb. 6, 2021
This app was easy to install and worked great! Support team was helpful as well when I had a question about how fees were accounted for.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more