Rating
3.3
feedback
7
chart
#3,251
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
14%
-
Less than a day
0%
-
Less than a month
14%
-
Less than a year
57%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the time-saving aspect of the app, especially in automating bookkeeping tasks and syncing with accounting platforms like Wave. The customer support is also praised for being responsive and helpful. However, on the negative side, there are complaints about the app not working as intended, such as loading blank pages upon installation, syncing only basic transactions, and not importing historical data. Some users also mention issues with transaction imports and the lack of flexibility in how transactions are handled.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 12, 2025
Huge time saver! I was looking to spend a boat load of time building this integration and then I found this app. Super simple to set up, quick and helpful support. This makes shopify and wave a no brainer.
Oct. 27, 2024
Loads a blank page every time I install it. Tried three times and it just doesn't work.
Using app
About 1 month
Total reviews
1
Average rating
1.0
Thank you for your feedback, and I’m truly sorry for the trouble you experienced with the app. We have identified and resolved the "white screen" issue that affected some customers, and the app is now fully operational. Please feel free to reach out if you would like assistance in getting set up - we’d love to help you and ensure everything runs smoothly for you.
Aug. 11, 2022
This app is an incredible time saver - essentially automates most of our bookkeeping by keeping things in sync with Wave, our accounting platform. Customer Support has been prompt at responding to us whenever we have a question or feature request. It's the way to go!
Jan. 4, 2022
The app only synced basic transactions. Tried to reach out to support and got no response. minimum 100 characters
Thank you for taking the time to review our app. For clarity to others reading this review, unfortunately there was a delay of a few days in getting back to your email due to the New Year's weekend and public holidays. My sincere apologies for that! We have responded to your question via email, together with a generous free trial extension offer. Please let me know if you haven't received it. In regards to the app "only synced basic transactions" - we currently support the synchronisation of all Shopify orders (including historical orders), customers, and payouts. We are always looking for ways to improve our customer experience, so if there are any additional transactions you would like to see, we are very keen to listen. I hope everything is well for you and the team at Blue Goose Farms and please let me know if our team can help you with anything!
Nov. 1, 2021
Exactly what I needed. Was paying so much money for Quickbooks subscription and Bookkeep (like $70 CAD/mo), now I use Wave for free (I like the app better too). And this app works perfectly to sync my invoices to Wave. Set it up yesterday and was working great today. Just be sure to match up your accounts in the setup process and everything works flawlessly. Also note it does not transfer historical data. I exported my orders/reports by month from Shopify and entered that data manually by month in Wave for this fiscal year so far (Jan-Oct). It's not the most exact but fine enough records for my needs as a sole proprietorship. Highly recommended app for small biz owners who either want or need to, for financial reasons, handle their own bookkeeping. :) Thanks for this great app!
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