All reviews

Rating Breakdown

  • 5
    76% (25 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (1 ratings)
  • 1
    18% (6 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Dec. 1, 2023

It writes the alt descriptions of the pictures several times. This means spam for google image results. It also changed the name of a product with a different product name and worked incorrectly.

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 2, 2023

Great app. Does exactly what I needed, which was to optimise my image titles. Good pricing options too. My only constructive feedback would be that it would be good to have the ability to optimise image titles only, without having to run all the other optimisations.

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

An excellent app for you to optimize your store's images and improve loading, improving its performance.

Using app

2 months

Total reviews

3

Average rating

3.7

4 / 5 Share

March 9, 2021

Seems to be doing what it was designed for. It's a little early to give it 5 stars. But right now, giving it 4 stars for ease of use. We'll reassess how good the results are later on.

Using app

About 13 hours

Total reviews

5

Average rating

4.4

5 / 5 Share

Oct. 22, 2020

Awesome App - great to use - great support with fast response time. Also Pricing is very reasonable in comparison to all other apps on store.

Using app

8 months

Total reviews

9

Average rating

3.7

1 / 5 Share

Sept. 25, 2020

not good. generate a lots of same images. and generate not clear images. I have to recover them manually now.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

how it is possible ?? all images have unique id and we push images based on ids so next to impossible. can u plz show us where we generated duplicate images. we will be thankful

1 / 5 Share

Sept. 24, 2020

low quality app - badly designed, and ineffective. poor customer service. charged me for a pro plan ($4.50 a month) even tho the app said i was on a free plan - customer service rude and tried blaming me even tho they admitted their app has coding issues. AVOID! RE the developers response - this isnt a fake review, i have the screenshots as per our chat. yes it is standard practice to review poor apps with 1 star because thats all its worth -if i am, a fake review, why are there others reporting similar issues. as i said poor and argumentative customer service Further update as developer keeps updating their response - you now say its a 2 stage process, in the chat you claimed a 3 stage process. regardless, as you well know, your app displayed a cost of $0.00 - when you were sent the screenshot you even replied ‘it free why you worry’. then you realised it had charged whilst saying 0.00 and decided to tell me it was a coding issue and because you have 10 apps you cant keep them all updated. I have spoken to shopify, and despite your assumption that they would laugh, far from it - im raising a case against you as a developer. it is abundantly clear from your responses on here that you are neither professional nor customer focused. Feel free to keep updating your response, i am no longe going to respond to you. Best of luck with your 10 poorly developed and managed apps. last update - you had to check your shopify against the screenshot from your own app - says it all. they dont match - so as mentioned - financially misleading. Enjoy your day, when you are the no1 app in the world for image optimisation, let me know and ill eat my hat

Store

SCTR.co

Using app

28 days

Total reviews

2

Average rating

3.0

Developer Reply

how can i charge without there approval ?? fake review. it has become standard practice to ask for refund and give 1 star rating. it is FAKE review. without your permission we cant charge., u accepted it, used the app, optimized all images and now for refund doing this. we dont have any problem in refund but u should dont blame us. u ask shopify or any other all will say it is not possible to get upgraded without you decide. you have to choose plan and then approve. this is 2 step process. and chat with shopify they will also say same. u upgraded. we again say we dont have any problem in refund but be correct. plz chat with shopify and tell that i have been upgraded to paid plan without my permission and they will tell same that it is not possible. we dont have any problem with your 1 star rating. we focus on quality and our image optimizer is best in world. and we are proud of that and in few months we will be no1. you can mark my point. why we should not argue ?? we should accept your fake claim that you have been charged without your permission ??? its shopify system and after once point it is completely in shopify domain and we dont have any control and there withour your consent nothing is possible. and you are saying that you have been charged without your consent. we wont accept that as it is NOT POSSIBLE initially i did not check shopify dashboard for your upgrade so i said. but when i saw shopify dashbaord i was 100% sure that you have upgraded. plz chat with shopify and get your 4.5$ back and plz consult shopify chat support they will clear your doubt as well. what you are saying is 100% FALSE

2 / 5 Share

Sept. 15, 2020

I only wanted to test the file rename feature but the app wants me to compress the images first, which I do not want. Like others have said, the app is deceiving. It's not free, it has a free plan. The upper plan limits compression per month to 5GB. Probably my store is a lot larger than that. Uninstalling without testing the functionality

Store

KUADROS

Using app

About 10 hours

Total reviews

5

Average rating

3.4

1 / 5 Share

Sept. 5, 2020

very bad !! I take the pro plan, I keep the recommended settings and the next morning, I realize that the application to process 3800 photos !! Except that at least 1 out of 5 photos is defective ... so I send a message to find out if we can restore everything and reimburse me ... without any response !! In the end, I had to manually restore each photos ....... Thank you To avoid absolutely ..

Store

MELISAC

Using app

About 20 hours

Total reviews

6

Average rating

4.3

Developer Reply

hi, got your feedback. we have some issue in support due to corona. our support guy cant come office and he is having issue working from home. apart from that 4 works 1 does not work. it seems very unlikely because if one app works for 1 image, it will work for all others as well. apart from u we have several others happy customers. u r first to report this so we contacted shopify. we thought that we might be getting our limit exhausted and some images are not being sent to your store and you are getting blank image but shopify clarified that there is no such things. so we are extremely confused. about your refund, we contact through support channel in app dashboard and ask for refund we happily refund to anyone. we used to provide 24x7 but due to corona, some issues are happening and we apologize for that. your money is always in safe hand. if you will request refund even after 1 year we will refund. so dont worry

1 / 5 Share

June 15, 2020

landing page score went from 20 to 16 after "optimization". No need to explain why i uninstalled the app....

Using app

19 minutes

Total reviews

1

Average rating

1.0

Developer Reply

thx for ur review. this app is not only in shopify but all languages and all platforms and our specialty is image optimization. plz visit way2enjoy.com and upload any image and see how it optimizes. when u installed the app in big warning we had shown that optimized image will be shown slowly so give app some time and about reducing your page speed, if you dont eat food, your weight decreases or increases ??? app will not replace original image if optimized image size is more so there is no way it can increase the page load time apart from that we have chat option where we provide all sorts of live support instead you decided to rate us. no problem at all. i understand you are in hurry but damaging someone reputation without knowing everything is not right. page speed depends on network also. sometimes you may get good speed sometimes less and latency is one factor. plz search google for latency in page speed. your 4 point reduction is probably because of latency. if you will now test it might be same or 1-2 nearby. hope i clarified. good luck and must try our web version. we process more than billion images per month combined all platforms.

5 / 5 Share

April 2, 2020

App works perfect. Renames & compresses images quite efficient. Good support as well, keep up the hard work

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

thanks sir. your rating means lot for us

5 / 5 Share

March 19, 2020

We are currently testing out the free version of the plan (manual resize). However, we are looking to upgraded to get everything automatic since we are a big store. One of the suggestions for now is to allow search for product name in addition to the file name. - Support mentioned that they will look into implementing that option soon.

Using app

5 days

Total reviews

20

Average rating

5.0

5 / 5 Share

March 17, 2020

hey, Its a free app that lets you do amazing work for your website which ends up increasing your website speed and Its the most important factor in any online business :)

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2020

I used the app for image optimization and it is really amazing and fast. Great Work. Recommend to all.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2020

The app will work for you (and will be free) if you have a smaller store with a small number of images. If you have more than 10mb of images that need to be compressed you will have to pay to compress the additional images.

Using app

3 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2020

thank so much for creating this app, my store loads much faster now, I would recommend it to ppl, it is a must-have in my opinion IT basicity does all the heavy work for you automatically, I don't worry about the size of a picture before uploading, or worry about the tags aùd SEO related stuff

Store

Viffey

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2020

I had very big problem with site speed and I got recomendation to optimized all picture in my store. I found this super amazing app and I tried to use it. App is realy great and shows you how much you save on picture. I contact app support and them support is soo kind and polite. Them operator James helped me a lot! He gave me 500MB welcome gift and he stayed with me though all proces. I am soo satisfied with this app. I must admit, I didnt expect to much kidness, but I got more than to much. them app saved me 231MB and speed up site! I tried to optimized pictures manually and James gave me automaticaly options. App automaticaly optimized 2500 pictures and save my store and site speed. I strongly recomended this amazing app and this amazing support ! They are amazig and awersome. In first few minutes you will see nothing happens, but app need time. Give app few more time and app will do everyting for you ! App is amazing ! Thank you Way2Enjoy Image Optimizer and thank you support ! Thank you James, dear friend ! Regards from my side and my store !

Store

Stevvex

Using app

About 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

its simple and easy to use, i recommand it .

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2020

It is perfect. So easy to use, i like this app, so helpfull for my web site. I tried other apps, but it is the best!

Using app

About 2 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 11, 2020

Great app ! Very helpfull for heavy images ! I created store with lot of images and needed to optimize and it helped a lot

Store

SHOPBOX

Using app

20 days

Total reviews

4

Average rating

5.0