Hextom: WhatsApp, SMS & Push for Shopify

Hextom: WhatsApp, SMS & Push

Boost revenue by recover abandoned carts via WhatsApp, webpush

Developer

Rating

4.7

feedback

284

Reviews

chart

#2,921

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    60%
  • Less than a day
    16%
  • Less than a month
    15%
  • Less than a year
    7%
  • More than a year
    1%

Reviews Summary

The Shopify app has received overwhelmingly positive reviews from users, with many praising its ease of use, helpful customer support, and effectiveness in improving customer communication and driving sales. Users appreciate the app's features for sending WhatsApp messages, SMS notifications, and push notifications all in one platform, as well as its automation capabilities for personalized messages and analytics dashboard for tracking performance. However, there are a few negative reviews mentioning issues with functionality reliability, unclear pricing, and slow customer support response times.

Highlights

Ease of use and effectiveness in improving customer communication and driving sales
Positive feedback on customer support and features like automation and analytics
Issues with functionality reliability, unclear pricing, and slow customer support response times

Rating Breakdown

  • 5
    80% (228 ratings)
  • 4
    12% (33 ratings)
  • 3
    4% (11 ratings)
  • 2
    1% (4 ratings)
  • 1
    3% (8 ratings)

Reviews with Text

  • 75% (214)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 20, 2026

Store

DANTÉ

Using app

Less than a minute

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2026

Store

WhirlBD

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

lets see if it holds up

Using app

3 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Using app

Less than a minute

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Using app

1 minute

Total reviews

1

Average rating

5.0

All reviews

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