Hextom: WhatsApp, SMS & Push

March 26, 2024

Had my whatsapp number registered with Hextom, but for some reason the app wasn't capturing any subscribers, I asked several times for support to check, which they said their team would investigate, waited for about a week and still nothing, then asked for them to de-register my number, which is about another 4 days and still nothing (which means I paid for a phone number and now its stuck with hextom). I was really willing to use the app when I read the other reviews, but with this support I'm giving up

Dec. 26, 2021

It doesn't work on my premium theme. Restock notify option did not work. The abundant cart did not work from time to time. IF it won't work we will uninstall the theme. it is very simple. but my point is that , this app owner reply is very slow. several times i informed there clean my snippet on my theme liquid. but the owner did not reply me or Ans me properly. i will inform the issue to shopify app department. everyone be careful to install this app.

July 9, 2020

It doesn't work on my premium EMPIRE theme. Online help is not accessible you have to search a lot. I have tried on 2 pc and tablet and 2 phones and the PUSH system does not work. I am going to uninstall it it was in the version of $ 29 I hope that at the end of the month you will not charge me anything. It's a shame to use another application from them and it works super well for me. Time lost in learning how it works and then it doesn't work for me.

June 8, 2020

It says free but it is not free. Only some functions are free. A little deceiving. The features I needed we not included. Uninstalled it immediately.

May 23, 2020

Te engañan, te dicen que es gratuito y al final debes pagar por lo más importante. deberian ser mas claros en sus costos.

May 8, 2020

This apps is not useful , it slows down our site loading speed by 370 ms , not acceptale , We accept only 20 ms apps loadig time. Hence we would like to uninstall this apps for ever. No use of this apps in any way,

March 18, 2020

Abandoned Cart Recovery Automation not free??!! Abandoned Cart Recovery Automation not free??!!

Feb. 20, 2020

Почему то не работает!... Я включил пуш уведомления на покинутую корзину.... и не работает.... может еще что-то надо где-то включить.... не понятно...

Sept. 20, 2019

I've spent hours customizing the automation for my notifications and saving every step along the way, now I found out that everything was reset for no reason

April 7, 2019

Tried to test and see if the push notification works by signing up but don't see any push notifications. Dunno what's wrong with the app

March 28, 2019

I was using another Web Push APP before this one, but this comes with a lot more features, and a free plan up-to 100 subscribers. They got me convinced! -EDIT: Tried out the APP, if you subscribe and unsubscribe yourself, it keeps adding up in the list of subscribers, I ended up subscribing myself 10 times without the option to unsubscribe myself or the APP doing itself. I would not recommend this APP to anyone. You need to pay for it at a 100 subscribers but it doesn't update proper, also it would not send out any notifications on my phone, only gave me a sound but no actual message. For this reason you would end up having 100 subscribers and paying for the APP without the APP giving you back any value. I really liked the options on the APP and it looks very good, but does not work how it is supposed to be.

March 10, 2019

Not letting me do anything. asking for follow four steps. done everything leave the review but not going forward. Showing most of the options Inactive. Now i have to uninstalled just because of their basic things dose not work. Can't expect any thing better from them when basic option are not working. Poorly design app.

Jan. 3, 2019

it was dog shit and i hope yall do a better job next time because it really did not do a single thing for my shop

Dec. 25, 2018

App advertises as free but has hidden charges to trick users into subscriptions. This is dishonest behavior. Do not install.

Dec. 14, 2018

Did absolutely nothing. I had 200+ visitors and this app didnt send a single thing. DO NOT DOWNLOAD!!

Nov. 24, 2018

Just started using the app.Cant wait to see the benefits from using this app and advantages it offer

Nov. 21, 2018

Sounds promising. Will update by the end of the month, after I have fully tested it on my running store. I typed in 100 characters and it would not let me leave the comment!