Hextom: WhatsApp, SMS & Push for Shopify

Hextom: WhatsApp, SMS & Push

Hextom: WhatsApp, SMS, Web Push Marketing, abandoned cart

Developer

Rating

4.7

feedback

317

Reviews

chart

#2,715

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    61%
  • Less than a day
    17%
  • Less than a month
    13%
  • Less than a year
    8%
  • More than a year
    1%

Reviews Summary

The reviews for the Shopify App are mostly positive, highlighting its ease of use, helpful features like WhatsApp support, SMS notifications, and push notifications, as well as its effectiveness in increasing conversions and engaging with customers. Users appreciate the app for its simplicity, versatility, and the ability to reach customers through multiple channels. However, there are some negative reviews mentioning issues with functionality, unreliable WhatsApp messages, unclear pricing, lack of credits transparency, and slow customer support responses.

Highlights

Ease of use and helpful features like WhatsApp support, SMS notifications, and push notifications
Effectiveness in increasing conversions and engaging with customers
Issues with functionality, unreliable WhatsApp messages, unclear pricing, lack of credits transparency, and slow customer support responses

Rating Breakdown

  • 5
    82% (260 ratings)
  • 4
    10% (33 ratings)
  • 3
    4% (12 ratings)
  • 2
    1% (3 ratings)
  • 1
    3% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 13, 2025

We've been using the Hextom app for a few months now on our Shopify store, and it's become an absolute must-have. It's incredibly user-friendly, and the time it saves is unbelievable. Whether you're bulk editing products, scheduling updates, or automating simple tasks that would otherwise take hours, Hextom gets the job done smoothly and reliably. What really stands out is the flexibility and control—you can test changes before applying them, and the filters are smart enough to pinpoint exactly the items you want to update. The interface is clean, intuitive, and powerful, even for those who aren't super tech-savvy. Customer support is quick and helpful too. Any time we had a question, their team responded with clear guidance and solutions. If you're managing a product-heavy Shopify store, Hextom is a lifesaver. Highly recommend!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

June 9, 2025

Using app

1 minute

Total reviews

1

Average rating

5.0

4 / 5 Share

June 7, 2025

idk

Using app

1 minute

Total reviews

1

Average rating

4.0

5 / 5 Share

May 30, 2025

Using app

Less than a minute

Total reviews

4

Average rating

4.8

5 / 5 Share

May 17, 2025

Brilliant service.

Using app

1 minute

Total reviews

1

Average rating

5.0

All reviews

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