WEB‑STAT for Shopify

WEB‑STAT

Web-Stat Analytics. Real-time traffic data for Shopify.

Developer
View on App Store

Rating

5.0

feedback

8

Reviews

chart

#2,449

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    12%
  • Less than a month
    25%
  • Less than a year
    25%
  • More than a year
    25%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its real-time traffic monitoring capabilities, customer tracking features, and detailed analytics reports. Customers appreciate the simplicity and accuracy of the app, as well as its ability to optimize conversion rates through insights and dashboards. The customer service provided by the app developers, particularly by Olivier, is highlighted as exceptional and efficient. Users also mention the ease of use and the value for money, with some opting for the paid version without hesitation. However, there are some suggestions for improvements, such as adding heatmap and customer journey features in real-time tracking.

Highlights

Real-time traffic monitoring and analytics
Customer tracking and insights
Exceptional customer service
Simplicity and accuracy
Value for money

Rating Breakdown

  • 5
    100% (8 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 1, 2024

This app is great to monitor the real time traffic. It was my main usage for an early stage Shopify store. GA4 has delay and Shopify analytics does not show all the data easily. Our Meta integration had issues which we confirmed by using WEB-STAT. Overall a great app for us.

Store

Rectrix

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 27, 2024

Great App to track Customer visits, Customer conversions and bot activity. The app allows you to see real time analytics and gives detailed reports every month. What would be good is heatmap and customer journey in realtime.

Store

OTIC

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for this nice review (and for the five stars!) We did have a heatmap in the past but found that it was not reliable enough (not all browsers can track mouse movement precisely, so the results could only be partial). We like to be sure that the data we present is correct and the heatmap just did not pass muster. We will try again in the future, as browsers are evolving and becoming more compatible.

5 / 5 Share

Dec. 4, 2023

This is very helpful in tracking customers, the pages they visit and the pages that are missing. I have been using web-stats for 10 years. I recently moved to Shopify and was very happy to see the app in the app store. I installed it, but two versions of it showed up, one measuring the activity on my new website (Shopify) and one with the 12 months of history showing from my previous website. I contact customer support and Oliver responded with a fix for allowing me to use the past connection and continue to accumulate data. I am very happy!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your very kind comments, and for the five stars! We are glad you like Web-Stat, and as always feel free to write if you need any assistance with anything :)

5 / 5 Share

Jan. 12, 2023

This app is very handy, it is simple and accurate. The data is well organized and it is super easy to optimize the conversation rate by the insights and dashboards. - Please do not close the app!!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi! Thank you for taking the time to write this. We are glad you love Web-Stat! And don't worry, we will not be closing the app! We plan on being around for a long time :)

5 / 5 Share

Feb. 16, 2021

I needed to track where I was losing customers within the site navigation so I wanted to set up converter tracking. Being that I'm not a coder, Olivier stepped in and between he and his colleagues set up the feature so that it worked with my website. It is Awesome! Thanks so much to Olivier and the WEB-STAT crew! EXCELLENT customer service and the app is outstanding. Victor endless-etc.myshopify.com

Using app

Over 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for your kind review and the 5-star rating for our Web-Stat app! We are so glad that we were able to make the app work the way you wanted it to. Also, the changes we made for you will benefit all other Shopify users, so it's a win all around :)

All reviews

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