WEB‑STAT
Web-Stat Analytics. Real-time traffic data for Shopify.
Rating
5.0
feedback
8
chart
#2,449
Reviews Over Time
App Ranking
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Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its real-time traffic monitoring capabilities, customer tracking features, and detailed analytics reports. Customers appreciate the simplicity and accuracy of the app, as well as its ability to optimize conversion rates through insights and dashboards. The customer service provided by the app developers, particularly by Olivier, is highlighted as exceptional and efficient. Users also mention the ease of use and the value for money, with some opting for the paid version without hesitation. However, there are some suggestions for improvements, such as adding heatmap and customer journey features in real-time tracking.
Highlights
Rating Breakdown
All reviews
Feb. 1, 2024
This app is great to monitor the real time traffic. It was my main usage for an early stage Shopify store. GA4 has delay and Shopify analytics does not show all the data easily. Our Meta integration had issues which we confirmed by using WEB-STAT. Overall a great app for us.
Jan. 27, 2024
Great App to track Customer visits, Customer conversions and bot activity. The app allows you to see real time analytics and gives detailed reports every month. What would be good is heatmap and customer journey in realtime.
Thank you very much for this nice review (and for the five stars!) We did have a heatmap in the past but found that it was not reliable enough (not all browsers can track mouse movement precisely, so the results could only be partial). We like to be sure that the data we present is correct and the heatmap just did not pass muster. We will try again in the future, as browsers are evolving and becoming more compatible.
Dec. 4, 2023
This is very helpful in tracking customers, the pages they visit and the pages that are missing. I have been using web-stats for 10 years. I recently moved to Shopify and was very happy to see the app in the app store. I installed it, but two versions of it showed up, one measuring the activity on my new website (Shopify) and one with the 12 months of history showing from my previous website. I contact customer support and Oliver responded with a fix for allowing me to use the past connection and continue to accumulate data. I am very happy!
Thank you so much for your very kind comments, and for the five stars! We are glad you like Web-Stat, and as always feel free to write if you need any assistance with anything :)
Jan. 12, 2023
This app is very handy, it is simple and accurate. The data is well organized and it is super easy to optimize the conversation rate by the insights and dashboards. - Please do not close the app!!
Hi! Thank you for taking the time to write this. We are glad you love Web-Stat! And don't worry, we will not be closing the app! We plan on being around for a long time :)
Feb. 16, 2021
I needed to track where I was losing customers within the site navigation so I wanted to set up converter tracking. Being that I'm not a coder, Olivier stepped in and between he and his colleagues set up the feature so that it worked with my website. It is Awesome! Thanks so much to Olivier and the WEB-STAT crew! EXCELLENT customer service and the app is outstanding. Victor endless-etc.myshopify.com
Thank you so much for your kind review and the 5-star rating for our Web-Stat app! We are so glad that we were able to make the app work the way you wanted it to. Also, the changes we made for you will benefit all other Shopify users, so it's a win all around :)
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