Latercase review for WeSupply Returns & Exchanges
July 29, 2022
After researching a number of branded tracking and self-service return portals, we found that WeSupply was the perfect solution for us. The platform offers easy customization for the development of a truly on-brand design for customer notification emails and tracking pages. More importantly, the WeSupply support team was top-notch, both responsive and highly effective. Thanks to their timely API updates, our chatbot is now able to provide a truly exceptional experience for customers looking to self-serve and check the status of their orders. Special thanks to Daniela who was always available to address any questions or concerns we brought up. Highly recommended!
Hi Latercase Team, Thank you so much for your wonderful feedback! It was a pleasure to help your team at Latercase throughout the implementation.❤️ Glad to hear that you appreciate how easily you can customize your shipping emails and the order tracking page to be fully on brand. Your feedback has been shared with our entire team and such positive feedback empowers us to walk the extra mile and come up with awesome features. 😊 We're to help you anytime to deliver a smooth customer experience with shipment notifications, self service returns and estimated delivery dates. Daniela, Customer support specialist
