Whapi: WhatsApp API Automation
Recover abandoned checkouts, confirm orders & chat on WhatsApp
Rating
5.0
feedback
16
chart
#1,710
All reviews
Review RSS Feed
March 1, 2026
this is the best app i've tried with whatsapp confirmation messages, great customer support as well.
Feb. 28, 2026
This application has become one of the most impactful tools in improving our operations at Zietoon. Once a customer places an order, the app automatically sends a confirmation message allowing the customer to either confirm or cancel. This feature has significantly reduced manual follow-ups and saved us a tremendous amount of time. The system also automatically tags confirmed orders and cancels orders if the customer fails to respond within the set timeframe, which has greatly minimized fake or unconfirmed orders. Additionally, the latest updates introduced powerful new features, including: Structured and accurate shipping status updates Efficient out-of-stock product management Additional enhancements that noticeably improved overall order management Honestly, the app exceeds expectations and deserves an outstanding rating. We highly recommend it to any business looking to streamline operations and improve efficiency.
Feb. 27, 2026
I uninstalled the app and still got charged.
Sorry for your experience. Please note that Shopify handles app billing, and billing may continue if the free trial period has already ended before uninstalling. Once it appears on our end, I will be happy to process a refund for you. Best regards
Feb. 2, 2026
Absolutely, astonishing app.. super fast and cooperative customer service,, always adding new features.. best price in comparison to the value received.. and very intelligent integration.. I strongly recommend
Thank you so much for your kind words! We’re glad you’re enjoying the speed, features, and support. Your support means a lot to us, and we’re always here to help.
Nov. 24, 2025
Confirm bot is a great app working very fast and smooth for me I have used many others but failed but this app is great
Nov. 24, 2025
This is the best app I have ever used I have almost 5000 orders a month and never faced a problem fast and smooth
Thank you so much for your amazing feedback! We’re glad Whapi is running smoothly for you. Always here to support!
July 8, 2025
This app has been a great addition to my store. It significantly reduced the number of returns, and the setup process was quick and straightforward. I do wish they would add a feature that supports using my WhatsApp number. But to be fair, with other apps, my number often gets blocked anyway. Overall, highly recommended!
Thank you for your great feedback! We’re really glad to hear the app helped reduce returns and that the setup was smooth. We’ve actually added support for using your own WhatsApp number, along with more flexibility to customize message templates. Feel free to reach out anytime and we’ll be happy to help you set it up.
Jan. 12, 2026
We’ve been using Whapi for order confirmations and abandoned checkout recovery, and the results are amazing. The flow builder makes it easy to customize messages based on customer actions. Our confirmation rate increased and fake orders dropped significantly. Also love that we pay WhatsApp fees directly to Meta with no markup. Great support team and smooth setup.
Thank you for your amazing feedback! We’re glad to hear Whapi is helping improve your confirmations. It’s great to know you’re enjoying the overall setup experience. We truly appreciate your support and are always here to help!