Rating

4.9

feedback

13

Reviews

chart

#15,869

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    8%
  • Less than a month
    46%
  • Less than a year
    38%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the app's functionality and customer service. Many users highlighted the quick response time of the support team and their willingness to help resolve any issues. The app is commended for its ease of use, cost-effectiveness, and ability to send personalized messages to customers via WhatsApp. Users also appreciate the seamless communication and instant updates provided by the app, especially in terms of order notifications. However, there was one negative review mentioning pairing issues and poor support with a long turnaround time.

Highlights

Positive customer service and quick response time
Ease of use and cost-effectiveness
Personalized messages via WhatsApp
Seamless communication and instant updates
Pairing issues and poor support

Rating Breakdown

  • 5
    92% (12 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 20, 2025

MAGECOMP IS OFFERING SHOPIFY'S CUSTOMERS THE BEST SERVICES I SUGGEST EVERYONE USING THE MAGECOMP'S SERVICES THANK

Using app

About 1 hour

Total reviews

41

Average rating

5.0

Developer Reply

Hi Danilo, We thank you for recommending our app. Thrilled and super glad to hear your encouraging words! Kind regards, MageComp Shopify Team

5 / 5 Share

Oct. 24, 2024

Great app & great customer service.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Harish, We thank you for your review. We hope that everything is working fine & smoothly with our KOOL app. Get in touch again with us if you face any difficulties with our app. We are here to serve & help you with quality. Kind regards, Vaibhav

5 / 5 Share

Oct. 24, 2024

We installed kool app for our notification and customer communication needs. We had some issues when we started using it, the team was very helpful and the customer service was very good. They solved the issue as soon as possible. The response time of the team is great - they are very quick to respond. They are also in contact with you via email and WhatsApp, so it makes it really easy to connect with the support team when support is needed. The app is perfect for our needs and we highly recommend Cool notification for all your notification and customer communication needs.

Store

kore

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Rajani, We appreciate you taking the time to leave this motivating review for KOOL app. Of course, your satisfaction is our top priority & it will be. Our team at MageComp constantly works to ensure that you have a positive experience with the app. We are pleased to know that you are satisfied with our customer support service & cooperation. Wishing you a magical day filled with joy and success! Stay associated, tuned & connected with us. Kind regards & thanks, Vaibhav

5 / 5 Share

May 24, 2024

(5/5) ⭐⭐⭐⭐⭐ This app is better than others that I was using, there is not app with better prices per message that this one. The support team could configurate my WhatsApp number with their WhatsApp Business API. I love the easy that I can configurate my templates and change it the times that I want in a few minutes. I request for additional features and the team is working to achieve it. I have a few days using it and I have not problem with the app, our store send thousands of messages per day.

Using app

12 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi Alejandra Nail Shop Team, Fantastic! Keep suggesting new features to make the app more helpful to maximum merchants. Your valuable feedback has made our day. For us, it's very important to keep our customers satisfied and fulfill their specific business requirements. Thanks again! MageComp Shopify Team

5 / 5 Share

Jan. 2, 2024

had some issues installing but the support team sorted it out easily. Product works perfectly for our use. Highly recommend this app.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Just Protein Team, Many thanks for sharing your feedback. We're glad that it's functioning as you expect & fulfilling your business needs. Reach out to us anytime if you need any help or support. Always open to serving you better. Best, MageComp Shopify Team

All reviews

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