
KOOL WhatsApp Notifications
[200+ Installs] KOOL WhatsApp Notifications for Order Status
Rating
4.9
feedback
13
chart
#15,869
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the app's functionality and customer service. Many users highlighted the quick response time of the support team and their willingness to help resolve any issues. The app is commended for its ease of use, cost-effectiveness, and ability to send personalized messages to customers via WhatsApp. Users also appreciate the seamless communication and instant updates provided by the app, especially in terms of order notifications. However, there was one negative review mentioning pairing issues and poor support with a long turnaround time.
Highlights
Rating Breakdown
All reviews
May 20, 2025
MAGECOMP IS OFFERING SHOPIFY'S CUSTOMERS THE BEST SERVICES I SUGGEST EVERYONE USING THE MAGECOMP'S SERVICES THANK
Hi Danilo, We thank you for recommending our app. Thrilled and super glad to hear your encouraging words! Kind regards, MageComp Shopify Team
Oct. 24, 2024
Great app & great customer service.
Hello Harish, We thank you for your review. We hope that everything is working fine & smoothly with our KOOL app. Get in touch again with us if you face any difficulties with our app. We are here to serve & help you with quality. Kind regards, Vaibhav
Oct. 24, 2024
We installed kool app for our notification and customer communication needs. We had some issues when we started using it, the team was very helpful and the customer service was very good. They solved the issue as soon as possible. The response time of the team is great - they are very quick to respond. They are also in contact with you via email and WhatsApp, so it makes it really easy to connect with the support team when support is needed. The app is perfect for our needs and we highly recommend Cool notification for all your notification and customer communication needs.
Hello Rajani, We appreciate you taking the time to leave this motivating review for KOOL app. Of course, your satisfaction is our top priority & it will be. Our team at MageComp constantly works to ensure that you have a positive experience with the app. We are pleased to know that you are satisfied with our customer support service & cooperation. Wishing you a magical day filled with joy and success! Stay associated, tuned & connected with us. Kind regards & thanks, Vaibhav
May 24, 2024
(5/5) ⭐⭐⭐⭐⭐ This app is better than others that I was using, there is not app with better prices per message that this one. The support team could configurate my WhatsApp number with their WhatsApp Business API. I love the easy that I can configurate my templates and change it the times that I want in a few minutes. I request for additional features and the team is working to achieve it. I have a few days using it and I have not problem with the app, our store send thousands of messages per day.
Hi Alejandra Nail Shop Team, Fantastic! Keep suggesting new features to make the app more helpful to maximum merchants. Your valuable feedback has made our day. For us, it's very important to keep our customers satisfied and fulfill their specific business requirements. Thanks again! MageComp Shopify Team
Jan. 2, 2024
had some issues installing but the support team sorted it out easily. Product works perfectly for our use. Highly recommend this app.
Hello Just Protein Team, Many thanks for sharing your feedback. We're glad that it's functioning as you expect & fulfilling your business needs. Reach out to us anytime if you need any help or support. Always open to serving you better. Best, MageComp Shopify Team
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