KOOL WhatsApp Notifications
[200+ Installs] KOOL WhatsApp Notifications for Order Status
Rating
4.9
feedback
20
chart
#12,401
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
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Less than a day
0%
-
Less than a month
10%
-
Less than a year
75%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer service provided by the support team. Users appreciate the ease of installation and configuration, as well as the ability to send automated messages via WhatsApp for order notifications and customer communication. The support team is highlighted for their quick response times, helpfulness in resolving issues, and willingness to assist with any problems that arise. Additionally, users mention the cost-effectiveness of the app compared to other similar options available on the Shopify store. However, there are a few reviews that mention slow response times from the support team and some issues with the platform that led to users choosing alternative solutions.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 24, 2024
We installed kool app for our notification and customer communication needs. We had some issues when we started using it, the team was very helpful and the customer service was very good. They solved the issue as soon as possible. The response time of the team is great - they are very quick to respond. They are also in contact with you via email and WhatsApp, so it makes it really easy to connect with the support team when support is needed. The app is perfect for our needs and we highly recommend Cool notification for all your notification and customer communication needs.
Hello Rajani, We appreciate you taking the time to leave this motivating review for KOOL app. Of course, your satisfaction is our top priority & it will be. Our team at MageComp constantly works to ensure that you have a positive experience with the app. We are pleased to know that you are satisfied with our customer support service & cooperation. Wishing you a magical day filled with joy and success! Stay associated, tuned & connected with us. Kind regards & thanks, Vaibhav
May 24, 2024
(5/5) ⭐⭐⭐⭐⭐ This app is better than others that I was using, there is not app with better prices per message that this one. The support team could configurate my WhatsApp number with their WhatsApp Business API. I love the easy that I can configurate my templates and change it the times that I want in a few minutes. I request for additional features and the team is working to achieve it. I have a few days using it and I have not problem with the app, our store send thousands of messages per day.
Hi Alejandra Nail Shop Team, Fantastic! Keep suggesting new features to make the app more helpful to maximum merchants. Your valuable feedback has made our day. For us, it's very important to keep our customers satisfied and fulfill their specific business requirements. Thanks again! MageComp Shopify Team
Jan. 2, 2024
had some issues installing but the support team sorted it out easily. Product works perfectly for our use. Highly recommend this app.
Hello Just Protein Team, Many thanks for sharing your feedback. We're glad that it's functioning as you expect & fulfilling your business needs. Reach out to us anytime if you need any help or support. Always open to serving you better. Best, MageComp Shopify Team
June 22, 2023
"Seamless Communication and Instant Updates: WhatsApp Order Notifications" ^^ WhatsApp Order Notifications have completely transformed my online shopping experience, providing a seamless and convenient way to stay updated on my orders. The integration of WhatsApp with order notifications has become an essential tool, ensuring that I never miss important updates and allowing me to effortlessly communicate with customers. The convenience of WhatsApp Order Notifications cannot be overstated. Once I opt-in to receive these notifications, I receive real-time updates about my orders directly on WhatsApp. This eliminates the need to constantly check my email or log into the website to track my purchases. The notifications are concise, well-organized, and provide all the necessary information, keeping me informed every step of the way. One of the standout features of WhatsApp Order Notifications is the instant updates they provide. From order confirmation to shipment tracking details, estimated delivery times, and even notifications upon delivery completion, every crucial update is sent directly to my WhatsApp. Privacy and security are paramount when it comes to online shopping, and WhatsApp Order Notifications prioritize these aspects. WhatsApp's end-to-end encryption ensures that my personal information and order details are protected, giving me peace of mind throughout the entire process. This level of security further enhances the trust I have in the system and enables me to shop with confidence. In conclusion, WhatsApp Order Notifications have revolutionized the way I track and stay updated on my online orders. The convenience, instant updates, streamlined communication, and focus on privacy and security make them an invaluable tool for any online shopper. By integrating WhatsApp into the order notification process, merchants have created a seamless and efficient way to enhance the customer experience. I highly recommend opting in for WhatsApp Order Notifications to enjoy the benefits of real-time updates and effortless communication with merchants.
Dear customer, We're expressing our gratitude for sharing your amazing experience with our Shopify app & for your accolades. We feel too glad that our Shopify app is becoming very helpful & convenient to you. We truly appreciate your honest review & feedback. We're indeed very concerned about confirming that if our Shopify plugins are meeting our customers' business needs & we're offering quality services to our customers. We will be anticipating to have the opportunity to serve you even better. We thank you for using our Shopify products! MageComp Team
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