KOOL WhatsApp Notifications
Customize Templates & Send Order Notifications on WhatsApp
Rating
4.9
feedback
12
chart
#3,335
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
8%
-
Less than a month
25%
-
Less than a year
50%
-
More than a year
0%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its excellent support team that resolves issues quickly and efficiently. The app is highly recommended for its performance, affordability, and ease of use. Users appreciate the seamless communication and instant updates provided by the app, especially through WhatsApp Order Notifications. The integration of WhatsApp for order notifications has been described as transformative, convenient, and essential for enhancing the customer experience. Additionally, users highlight the app's ability to send personalized messages to customers and its effectiveness in automated WhatsApp notifications and abandoned cart recovery. However, there are a few negative reviews mentioning issues with support turnaround time and pairing problems.
Highlights
Review RSS Feed
All reviews
Feb. 10, 2026
Threre is no option to put more than 5 stars becuase i want to put 10 stars, i love the way they solve my issue and support team is so fast full credit goes to them i will higley recommand this app thank you guys
Jan. 23, 2026
So satisfied with the app performance & support team. really appriciated Most affordable app
May 20, 2025
MAGECOMP IS OFFERING SHOPIFY'S CUSTOMERS THE BEST SERVICES I SUGGEST EVERYONE USING THE MAGECOMP'S SERVICES THANK
Hi Danilo, We thank you for recommending our app. Thrilled and super glad to hear your encouraging words! Kind regards, MageComp Shopify Team
Oct. 24, 2024
We installed kool app for our notification and customer communication needs. We had some issues when we started using it, the team was very helpful and the customer service was very good. They solved the issue as soon as possible. The response time of the team is great - they are very quick to respond. They are also in contact with you via email and WhatsApp, so it makes it really easy to connect with the support team when support is needed. The app is perfect for our needs and we highly recommend Cool notification for all your notification and customer communication needs.
Hello Rajani, We appreciate you taking the time to leave this motivating review for KOOL app. Of course, your satisfaction is our top priority & it will be. Our team at MageComp constantly works to ensure that you have a positive experience with the app. We are pleased to know that you are satisfied with our customer support service & cooperation. Wishing you a magical day filled with joy and success! Stay associated, tuned & connected with us. Kind regards & thanks, Vaibhav
June 21, 2025
(5/5) This app is better than others that I was using, there is not app with better prices per message that this one. The support team could configurate my WhatsApp number with their WhatsApp Business API. I love the easy that I can configurate my templates and change it the times that I want in a few minutes. I request for additional features and the team is working to achieve it. I have a few days using it and I have not problem with the app, our store send thousands of messages per day.
Hi Alejandra Nail Shop Team, Fantastic! Keep suggesting new features to make the app more helpful to maximum merchants. Your valuable feedback has made our day. For us, it's very important to keep our customers satisfied and fulfill their specific business requirements. Thanks again! MageComp Shopify Team
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