Rating

4.9

feedback

14

Reviews

chart

#2,367

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    7%
  • Less than a month
    29%
  • Less than a year
    43%
  • More than a year
    7%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its excellent support team that resolves issues quickly and efficiently. The app is highly recommended for its performance, affordability, and ease of use. Users appreciate the seamless communication and instant updates provided by the app, especially through WhatsApp Order Notifications. The integration of WhatsApp for order notifications has been described as transformative, convenient, and essential for enhancing the customer experience. Additionally, users highlight the app's ability to send personalized messages to customers and its effectiveness in automated WhatsApp notifications and abandoned cart recovery. However, there are a few negative reviews mentioning issues with support turnaround time and pairing problems.

Highlights

Excellent support team and quick issue resolution
Seamless communication and instant updates through WhatsApp
Affordability and ease of use
Personalized messages and automated notifications
Negative reviews mentioning support turnaround time and pairing problems

Rating Breakdown

  • 5
    93% (13 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (1 ratings)

Reviews with Text

  • 100% (14)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 27, 2026

We had a very good experience using the KOOL WhatsApp Notifications app for our Shopify store. The setup was smooth and the notification system worked exactly as expected. What we appreciated the most was the proactive and supportive approach from the MageComp team, especially Manvi, who reached out to ensure everything was configured properly. Professional support and a very responsive team. Thank you!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

One of the best WhatsApp Business API message service providers. The ultimate benefit we’ve experienced is their timely support and hassle-free problem resolution. We have been very happy working with MageComp for the past two years.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Threre is no option to put more than 5 stars becuase i want to put 10 stars, i love the way they solve my issue and support team is so fast full credit goes to them i will higley recommand this app thank you guys

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

So satisfied with the app performance & support team. really appriciated Most affordable app

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2025

MAGECOMP IS OFFERING SHOPIFY'S CUSTOMERS THE BEST SERVICES I SUGGEST EVERYONE USING THE MAGECOMP'S SERVICES THANK

Using app

About 1 hour

Total reviews

41

Average rating

5.0

Developer Reply

Hi Danilo, We thank you for recommending our app. Thrilled and super glad to hear your encouraging words! Kind regards, MageComp Shopify Team

All reviews

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