All reviews

Rating Breakdown

  • 5
    90% (18 ratings)
  • 4
    0% (0 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 24, 2024

Great app & great customer service.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

We installed kool app for our notification and customer communication needs. We had some issues when we started using it, the team was very helpful and the customer service was very good. They solved the issue as soon as possible. The response time of the team is great - they are very quick to respond. They are also in contact with you via email and WhatsApp, so it makes it really easy to connect with the support team when support is needed. The app is perfect for our needs and we highly recommend Cool notification for all your notification and customer communication needs.

Store

kore

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hello Rajani, We appreciate you taking the time to leave this motivating review for KOOL app. Of course, your satisfaction is our top priority & it will be. Our team at MageComp constantly works to ensure that you have a positive experience with the app. We are pleased to know that you are satisfied with our customer support service & cooperation. Wishing you a magical day filled with joy and success! Stay associated, tuned & connected with us. Kind regards & thanks, Vaibhav

5 / 5 Share

May 24, 2024

(5/5) ⭐⭐⭐⭐⭐ This app is better than others that I was using, there is not app with better prices per message that this one. The support team could configurate my WhatsApp number with their WhatsApp Business API. I love the easy that I can configurate my templates and change it the times that I want in a few minutes. I request for additional features and the team is working to achieve it. I have a few days using it and I have not problem with the app, our store send thousands of messages per day.

Using app

12 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi Alejandra Nail Shop Team, Fantastic! Keep suggesting new features to make the app more helpful to maximum merchants. Your valuable feedback has made our day. For us, it's very important to keep our customers satisfied and fulfill their specific business requirements. Thanks again! MageComp Shopify Team

5 / 5 Share

Jan. 2, 2024

had some issues installing but the support team sorted it out easily. Product works perfectly for our use. Highly recommend this app.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Just Protein Team, Many thanks for sharing your feedback. We're glad that it's functioning as you expect & fulfilling your business needs. Reach out to us anytime if you need any help or support. Always open to serving you better. Best, MageComp Shopify Team

5 / 5 Share

June 22, 2023

"Seamless Communication and Instant Updates: WhatsApp Order Notifications" ^^ WhatsApp Order Notifications have completely transformed my online shopping experience, providing a seamless and convenient way to stay updated on my orders. The integration of WhatsApp with order notifications has become an essential tool, ensuring that I never miss important updates and allowing me to effortlessly communicate with customers. The convenience of WhatsApp Order Notifications cannot be overstated. Once I opt-in to receive these notifications, I receive real-time updates about my orders directly on WhatsApp. This eliminates the need to constantly check my email or log into the website to track my purchases. The notifications are concise, well-organized, and provide all the necessary information, keeping me informed every step of the way. One of the standout features of WhatsApp Order Notifications is the instant updates they provide. From order confirmation to shipment tracking details, estimated delivery times, and even notifications upon delivery completion, every crucial update is sent directly to my WhatsApp. Privacy and security are paramount when it comes to online shopping, and WhatsApp Order Notifications prioritize these aspects. WhatsApp's end-to-end encryption ensures that my personal information and order details are protected, giving me peace of mind throughout the entire process. This level of security further enhances the trust I have in the system and enables me to shop with confidence. In conclusion, WhatsApp Order Notifications have revolutionized the way I track and stay updated on my online orders. The convenience, instant updates, streamlined communication, and focus on privacy and security make them an invaluable tool for any online shopper. By integrating WhatsApp into the order notification process, merchants have created a seamless and efficient way to enhance the customer experience. I highly recommend opting in for WhatsApp Order Notifications to enjoy the benefits of real-time updates and effortless communication with merchants.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Dear customer, We're expressing our gratitude for sharing your amazing experience with our Shopify app & for your accolades. We feel too glad that our Shopify app is becoming very helpful & convenient to you. We truly appreciate your honest review & feedback. We're indeed very concerned about confirming that if our Shopify plugins are meeting our customers' business needs & we're offering quality services to our customers. We will be anticipating to have the opportunity to serve you even better. We thank you for using our Shopify products! MageComp Team

5 / 5 Share

Dec. 28, 2022

An indispensable application to automate the various processes! The help of the operators in the installation in solving the problems has been important and fast, thanks!

Using app

10 months

Total reviews

4

Average rating

4.5

Developer Reply

We thank you for using our Shopify app and sharing your feedback.

5 / 5 Share

June 16, 2022

They are really a team very willing to solve problems, well done app I can recommend it to everyone.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Nice, thanks a lot for recommending our app. Take a look over our other additional apps and leverage them for more sales.

5 / 5 Share

May 6, 2022

very good instant support, via WhatsApp he guided us, it was very easy, thanks to the developer , great work

Using app

5 months

Total reviews

6

Average rating

4.8

Developer Reply

MageComp team thanks you for taking the time to write the review for our app!

5 / 5 Share

Sept. 16, 2021

I used this app is very helpful to me and easy to install and use this app in our Shopify store .very usefull

Using app

44 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're always thankful to our valuable customers for motivating us by posting such positive reviews!

3 / 5 Share

Aug. 11, 2021

I had a lot of problems with the platform, in the end I decided not to use it. The support team was pending (although they were slow to respond), they solved the problem but I already had another option working.

Using app

10 days

Total reviews

1

Average rating

3.0

Developer Reply

We apologize for the difficulty you faced. Please try and have a look over our other apps. We hope you would use our apps now.

1 / 5 Share

July 5, 2021

Often we have to pair. And very very poor support. The turn around time is more than 2 days . The is not resolved for long time

Using app

4 months

Total reviews

5

Average rating

4.0

Developer Reply

Hi, we apologize for the inconvenience caused and the difficulty you faced.

5 / 5 Share

June 23, 2021

WhatsApp + SMS Notifications by magecomp is good company . app working good , best price , customer care service too good . I will recommend all friends .

Using app

2 months

Total reviews

8

Average rating

3.5

Developer Reply

We acknowledge our gratitude for posting your honest feedback on our Shopify app. Please check our other apps and try them for your Shopify store.

5 / 5 Share

April 18, 2021

It is an excellent application if you need to inform your clients about the process of their order, send automated messages by WhatsApp, it is a very important function if you have clients who contact you by WhatsApp ... ... I paid the $ 20 version for the automatic messages to be sent from our business number, the interface is very practical and easy to configure, I recommend it completely ... ... I also thank the developer for being so professional and kind, I will work for a long time with this company, I hope they continue to grow! :)

Using app

About 1 month

Total reviews

20

Average rating

3.9

5 / 5 Share

Dec. 15, 2020

Promoviniles.com - Utilizo este app para mandar mensajes personalizados a mis clientes por WhatsApp al crear una orden y para hacerles saber la hora de llegada estimada de su pedido. Me parece fácil de configurar y su costo beneficio me parece excelente. En un momento tuve inconvenientes con la app y el equipo de soporte me ayudo, gracias! Recomiendo esta aplicación si deseas enviar mensajes personalizados por WhatsApp a tus clientes! - Promoviniles.com - I use this app to send personalized messages to my clients by WhatsApp when creating an order and to let them know the estimated arrival time of their order. I find it easy to configure and its cost benefit seems excellent. At one point I had problems with the app and the support team helped me, thank you! I recommend this application if you want to send personalized messages by WhatsApp to your clients!

Using app

6 months

Total reviews

11

Average rating

5.0

Developer Reply

We're super-delighted after reading this review. We thank you for utilizing our Shopify products/plugins. We always get motivated to serve in the best way. Thanks again!!!

5 / 5 Share

July 27, 2020

Very good application, works very well for my store. The support is very attentive, they always solve all the problems I have. I highly recommend it. Zoya Scoot is the best support!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear :) Zoya is our superstar for the support :) Thank you so much for your kind words.

5 / 5 Share

July 21, 2020

Excellent customer care, solved all my doubts. Highly recommended app. Easy to configure and use. We can create custom templates for messages.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback, we are just ping away for any query. Feel free to reach out anytime. :)

5 / 5 Share

June 12, 2020

I used this app for the Whatsapp message notification. It's a really great and very useful app. our customer can get several notifications about products. Thanks to the app team.

Using app

About 1 year

Total reviews

7

Average rating

4.4

Developer Reply

Thank you very much for your kind words. We are always available to help you and dedicated to improving the functionality to the next level. Enjoy the Updates :)

5 / 5 Share

June 11, 2020

If you are looking for whatsapp solution... Want to make your order confirmation on auto. Engage customer on whatsapp. Then this app is the best solution available on entire shopify store. There are any features which i have compared with other apps on shopify app store. 1. Unlimited notifications. (No other app on entire shopify app store is offer this feature) 2. Send from your own mobile number. (No other app on entire shopify app store is offer this feature) 3. Make Order Confirmation process on auto with auto notifications. 4. Can connect one $70 subscription with multi shopify stores with an extra cost of $3 for each extra store. (No other app on entire shopify app store is offer this feature) all the above was on the feature side honest reviews. Now lets come to cost analysis ... Any other app on shopify store will cost you for 40000 order *6 notifications * $ 0.05 per notification = $12000 (For Pakistan) (Aprox. Time Period 3 to 4 years costing) With this app now.. Cost Analysis ... 12 months * 4 years * ($70 for one store + $3 for Second store) = $3504 total cost for 4 yeas with unlimited notifivations. THIS APP IS 4 TIME CHEAPER THAN ANY OTHER APP IN SHOPIFY APP STORE + UNLIMITED NOTIFICATIONS WHICH NO OTHER APP OFFERS + BONUS WITH YOUR OWN MOBILE NUNBER. Now lets talk about the support staff.. This guys are confident about their work.. Was very fast & quick into setup the app... This guys do every thing you dont have to do anything. & every this is ready. Woolaaaa... WHAT ELES YOU WANT NOW. YOU HAVE ALL THE TOP & BEST FEATURES IN THIS APP... THIS REVIEW IS A 100% TRUE & HONEST REVIEW. ITS NOT A PAID ONE. REGARDS https://dikhawa.pk

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We don't have any words for such Excellent feedback from you to revert on but we have make this app to useful for Shopify customers. You have done a long time calculation which gives you benefit to you, honestly, we didn't do or aware of it. Thank you so much for letting other customers know about the excellent feature it has. We know sometimes its a bit complex for the users to configure the app, but we have a support team available for you to help on WhatsApp directly. Thanks again :)

5 / 5 Share

June 1, 2020

I was anxiously looking for an app that can send automated WhatsApp notification to my costumers and this app definitely does it so well. I have finalized to use Twilio gateway, and Team helped me with the complete onboard setup. Twilio and app pricing are cost-effective. Besides this, it is also helping me so much with my abandoned carts recovery. I would definitely recommend this app. It's a must-have app for your Shopify Store. Thank you

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your awesome feedback for the app. It's cost-effective, bit complex for the first time users but we are available to provide you support directly via WhatsApp, so be in touch anytime :)

5 / 5 Share

April 15, 2020

I use this app t boost my online business. I needed assistance in the initial set up as I am not tech-savvy. The tech at Mage Comp Team and Gaurav were absolutely amazing throughout the entire process. They assisted with the setup, from coding to troubleshooting, and even went as far as screen sharing in order to fix the problems. They worked night and day until I was completely happy with the results. The company is truly amazing and geared towards customer service and efficiency.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Always there for the support :) Happy to see your smiling face using our app. Anytime Anything, we are just WhatsApp ping away. Reach out to us for pre-sales or after installation support.