Whatomation‑Order Notification
WhatsApp Order Status Updates: Improve Customer Experience
Rating
4.7
feedback
127
chart
#930
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
13%
-
Less than a day
13%
-
Less than a month
23%
-
Less than a year
29%
-
More than a year
0%
Reviews Summary
The reviews for the Whatomation Shopify App are overwhelmingly positive, with users praising its efficiency in automating tasks, saving time, and providing excellent customer support. Users appreciate the smooth order process and automation features that help improve communication with customers. However, there is a significant negative review highlighting fraudulent behavior, where the app allegedly created fake Cash on Delivery orders to pressure users into upgrading to a paid plan. This review warns other merchants to avoid installing the app due to unethical practices.
Highlights
All reviews
Dec. 31, 2025
first of all their customer support is excellent, they reply quickly. their charges are reasonable and message limits are enough for new or growing businesses. app response is little bit slow and the pages freeze but the action does save or submit. there should be some option whereby we can sent confirmation messages manually like whenever we want to send, currently it is sent automatically after some fixed time. overall we are satisfied with the app.
Dec. 30, 2025
I installed and activated Whatomation on Shopify for just 30 minutes, then they billed me for the entire month. When I requested a refund, they gave me a flimsy excuse and refused to credit me. This feels deceptive and unfair, especially since I only used the app for a brief period. As a healthcare-focused user, I expect transparent billing and prompt customer support, not ex post facto charges. Proceed with caution and consider alternatives that offer clear, prorated refunds or trial extensions.
Hi Healthcare nt sickcare, thanks for sharing your feedback. Our billing follows Shopify’s standard framework, and since the app was fully functional and the plan was activated, we’re unable to issue a refund. Your account has already been cleared, and no future charges will occur. We appreciate your time with us and wish healthcare nt sickcare continued success. Thankyou.
Dec. 26, 2025
3rd Class Har waqat Complain he karty raho bar bar problem a rhi hai 1 month me 6 bar complain kr chuka hun 3rd class hai
Dec. 25, 2025
Whatomation is a very useful app for automating tasks on Shopify. It saves time and works smoothly. Easy to set up and the support team is very responsive.
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