Whatomation‑Order Notification for Shopify

Whatomation‑Order Notification

WhatsApp Order Status Updates: Improve Customer Experience

Rating

4.7

feedback

127

Reviews

chart

#930

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    13%
  • Less than a day
    13%
  • Less than a month
    23%
  • Less than a year
    29%
  • More than a year
    0%

Reviews Summary

The reviews for the Whatomation Shopify App are overwhelmingly positive, with users praising its efficiency in automating tasks, saving time, and providing excellent customer support. Users appreciate the smooth order process and automation features that help improve communication with customers. However, there is a significant negative review highlighting fraudulent behavior, where the app allegedly created fake Cash on Delivery orders to pressure users into upgrading to a paid plan. This review warns other merchants to avoid installing the app due to unethical practices.

Highlights

Efficiency in automating tasks and saving time
Excellent customer support
Smooth order process and automation features
Fraudulent behavior creating fake orders to push for paid upgrades
Warning to other merchants to avoid installing the app

Rating Breakdown

  • 5
    72% (91 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (7 ratings)

Reviews with Text

  • 99% (100)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 31, 2025

first of all their customer support is excellent, they reply quickly. their charges are reasonable and message limits are enough for new or growing businesses. app response is little bit slow and the pages freeze but the action does save or submit. there should be some option whereby we can sent confirmation messages manually like whenever we want to send, currently it is sent automatically after some fixed time. overall we are satisfied with the app.

Store

NKB

Using app

--

Total reviews

3

Average rating

4.7

1 / 5 Share

Dec. 30, 2025

I installed and activated Whatomation on Shopify for just 30 minutes, then they billed me for the entire month. When I requested a refund, they gave me a flimsy excuse and refused to credit me. This feels deceptive and unfair, especially since I only used the app for a brief period. As a healthcare-focused user, I expect transparent billing and prompt customer support, not ex post facto charges. Proceed with caution and consider alternatives that offer clear, prorated refunds or trial extensions.

Using app

19 minutes

Total reviews

43

Average rating

4.4

Developer Reply

Hi Healthcare nt sickcare, thanks for sharing your feedback. Our billing follows Shopify’s standard framework, and since the app was fully functional and the plan was activated, we’re unable to issue a refund. Your account has already been cleared, and no future charges will occur. We appreciate your time with us and wish healthcare nt sickcare continued success. Thankyou.

1 / 5 Share

Dec. 26, 2025

3rd Class Har waqat Complain he karty raho bar bar problem a rhi hai 1 month me 6 bar complain kr chuka hun 3rd class hai

Using app

18 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 25, 2025

Whatomation is a very useful app for automating tasks on Shopify. It saves time and works smoothly. Easy to set up and the support team is very responsive.

Using app

About 21 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 24, 2025

Whatomation made our order process smooth and automated. Very helpful app with quick support.

Store

Alihub

Using app

1 day

Total reviews

2

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more