Whatomation‑Order Notification

Fully satisfied with it!

A great automation app with excellent support. Easy setup, smooth performance, and a responsive team that is always ready to help.

Whatomation has been a valuable addition to our Shopify store. It helps streamline customer communication, and the excellent support team makes the overall experience even better.

The app is generally useful, and the support team is excellent—very cooperative and responsive, even outside regular working hours. One concern is that the app does not use the official WhatsApp Cloud API. I believe this should be clearly mentioned in the pricing comparison or app description so businesses can make an informed decision. For small businesses with low message volumes, it can be a cheap solution. However, there is risk of the Business WhatsApp can be blocked by meta any day because of not official WhatsApp cloud API and second issue device got disconnected after some , you need to reconnect it and manually resend messages for all orders that received during the disconnection. Another risk , if you use automatic fulfillment in your courier app, which usually you do one time per day it fulfill many orders at once which triggers order fulfillment messages like 50 at one time which trigger your device disconnection , messages get failed and expose risk of your business WhatsApp number blockage as sending bulk messages from unofficial API always have blocking risk . To Minimize the risk you have to disable auto fulfillment in your courier app fulfill manually so at one time 2-3 messages shall be sent. Overall, I think the app works fine for small order volumes and few messages 2-3 at one time. The support team is definitely one of its strongest points.