Interakt ‑ WhatsApp Marketing for Shopify

Interakt ‑ WhatsApp Marketing

Grow your Shopify Store with WhatsApp & Instagram Automation

Rating

4.0

feedback

170

Reviews

chart

#11,351

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    6%
  • Less than a month
    26%
  • Less than a year
    44%
  • More than a year
    14%

Reviews Summary

Interakt is highly recommended by users for its excellent customer support, helpful team members, and seamless integration with Shopify and WhatsApp. Users appreciate the in-depth training provided by the support team and find the app useful for automations, marketing campaigns, and increasing ROI. The pricing plans are considered affordable, and the platform is user-friendly. However, some users have mentioned issues with support efficiency, billing practices, and technical setup. Overall, Interakt is praised for its effectiveness in managing WhatsApp communications and automated campaigns.

Highlights

Excellent customer support and helpful team members
Seamless integration with Shopify and WhatsApp
Affordable pricing and user-friendly platform
Issues with support efficiency, billing practices, and technical setup

Rating Breakdown

  • 5
    67% (114 ratings)
  • 4
    9% (15 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    22% (37 ratings)

Reviews with Text

  • 97% (163)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 13, 2025

Had a long help support with Nishant, he was very patient in explaining everything and helping me solve all pending issues. Thanks

Store

Tralata

Using app

About 1 hour

Total reviews

2

Average rating

5.0

1 / 5 Share

Oct. 30, 2024

Horrible app. Limited support. Hard to setup Don’t waste your time

Using app

2 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 27, 2024

Hi We have used the Whatsapp Interakt Solution they could not achieve the Solution which we aksed so we have moved to some other whatsapp where we getting the reply kind of things. But Interakt not ready to refund which they charged unused month payment. We have not used the product even they charging the apps amount

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 5, 2024

Amazing customer support. The team is very helpful in sorting out all issues and helps with campaign setup too.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

July 5, 2024

pls be aware about billing. we have migrated our WhatsApp services two months ago to different service provider though they are keep charging until we uninstalled the tool. And when we have dropped an email, they simply closed the ticket.

Using app

Over 1 year

Total reviews

5

Average rating

2.2

All reviews

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