Interakt ‑ WhatsApp Marketing for Shopify

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

Rating

4.1

feedback

156

Reviews

chart

#1,562

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    3%
  • Less than a month
    14%
  • Less than a year
    63%
  • More than a year
    13%

Reviews Summary

The reviews for the Interakt Shopify App are mixed, with both positive and negative feedback. Positive aspects include ease of use, user-friendly interface, good customer support, and effective automated campaigns. Users appreciate the app for its WhatsApp marketing capabilities, automation features, and integration with Shopify. However, negative feedback revolves around issues with billing discrepancies, unresponsive customer support, bugs in the app, and difficulties in canceling subscriptions. Some users also mentioned limited features and high costs as drawbacks.

Highlights

Ease of use, user-friendly interface, good customer support, effective automated campaigns
WhatsApp marketing capabilities, automation features, integration with Shopify
Billing discrepancies, unresponsive customer support, bugs in the app, difficulties in canceling subscriptions
Limited features, high costs

Rating Breakdown

  • 5
    77% (120 ratings)
  • 4
    6% (9 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    16% (25 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 20, 2024

not working

Using app

8 minutes

Total reviews

1

Average rating

1.0

3 / 5 Share

May 13, 2024

On 17th April, we uninstalled the app and disabled the 2fa from the FB Business Manager account and requested to cancel our subscription multiple times, still, we are not able to use our number on another app.

Using app

3 months

Total reviews

1

Average rating

3.0

1 / 5 Share

April 28, 2024

The App's website show around INR 2796 for 3 Months. We believe them and setup the App and invest our time to set up. Then after the trial period end, when we try to actually subscribe, there we can see the Starter plan $15. that is double the amount they offered. We can't complain it, all they have is a chat bot which will not lead us to anywhere.

Using app

8 days

Total reviews

1

Average rating

1.0

5 / 5 Share

April 5, 2024

Easy to use , app is user friendly will recommend to everyone. The functions are quite easy to understand

Using app

6 months

Total reviews

2

Average rating

5.0

1 / 5 Share

April 4, 2024

Very Very Shitty support and onboarding services , don't use this at all !!

Using app

1 day

Total reviews

2

Average rating

3.0

All reviews

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