Interakt ‑ WhatsApp Marketing
Grow your Shopify Store with WhatsApp & Instagram Automation
Rating
4.0
feedback
170
chart
#8,135
All reviews
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Oct. 27, 2024
Hi We have used the Whatsapp Interakt Solution they could not achieve the Solution which we aksed so we have moved to some other whatsapp where we getting the reply kind of things. But Interakt not ready to refund which they charged unused month payment. We have not used the product even they charging the apps amount
July 5, 2024
pls be aware about billing. we have migrated our WhatsApp services two months ago to different service provider though they are keep charging until we uninstalled the tool. And when we have dropped an email, they simply closed the ticket.
July 1, 2024
I wish I could give them 0 stars. Very bad support and is not easy to use platform. No options for retargeting abundant carts, or sending order notifications. It's a total waste of money and time experience.
April 28, 2024
The App's website show around INR 2796 for 3 Months. We believe them and setup the App and invest our time to set up. Then after the trial period end, when we try to actually subscribe, there we can see the Starter plan $15. that is double the amount they offered. We can't complain it, all they have is a chat bot which will not lead us to anywhere.
April 4, 2024
Very Very Shitty support and onboarding services , don't use this at all !!
Jan. 26, 2024
Pathetic Customer support.Every thing is automated chat and doesn't answer your queries. there is no option to talk to a real person to solve your query. Just some shitty pre filled answers
Jan. 20, 2024
worst customer support, full of bugs idk how shopify is letting them be on shopify app store even
Dec. 27, 2023
If you want to wasted your time and money please install interakt , i paid and still my whatsapp not connected i try to cordinate with one team member ( Chirag ) who told me if you want help from me please change to higher plan , you have to contact via email with basic plan . okay i did it i email them 4 days back and no support till today . wasted 1 month , apps have so many bugs .
Sept. 25, 2023
The team is unprofessional and not contacting even after number of mails, just you got assurance call but they are not resolving the things. Even between meeting they said that we will contact you shortly, and disappear without any further information. Their platform also stop working and hanging so much.
Sept. 9, 2023
Dont find it much useful, very limited flows, poor support, planning to move to other good app.
Aug. 13, 2023
very bad service , i switch to plan for automated messages but its not working , and their support system is very bad , i am trying to contact with them from past 5 days but they are only mail me some points which is not working to solve the issue , and also billing is started that means i paying them daily for doing nothing , its a disgusting , if you think , this is a fake review then contact me 8386925871 , i am open to save you from this fraud company
Aug. 1, 2023
This app used to work better before. Recently switched back to it and the experience has been the complete opposite as it was before. They removed the Starter option and recently introduced a wallet option and it is not working for my profile. It has been 3 days since the issue has been reported. Still waiting for the issue to be resolved.
July 29, 2023
website par whatsapp button lagana itna hi zaruri hai to aap logo ne apni website https://interakt.ai par whatsapp button ko add kyun nahi kiya hai? aap whatsapp blue tick verification ki bhi baat karte ho aap logo ka blue tick vale account par reply bhi nahi dete ho, wallet me balance add nahi ho raha screen shot aur video bhi mail kiya par 2 din se koi reply nahi aaya. ham to chhote business vale hai 500, 1000 ka hamara customer hota hai agar whatsapp button add nahi karenge to hame koi itna bada lose nahi jayega lekin aap logo ke liye to ham bade customer hai na aap to achhe se customer ka support kariye.
June 20, 2023
The app is very slow it's constantly crashing and not working correctly it was a waste taking the subscription
June 13, 2023
I am from Skyborn after installing this app it didn't help me my money has lasted My manager is Siddesh no one can help me to give so much money no support and my WhatsApp account is also closed After installing this app Can't msg customers from this app It is a very useless app Please guys don't install this app
March 10, 2023
Abandoned Cart Notification campaign that is supposed to nurture the prospects who leave their cart doesn't work. I have raised ticket with interakt support since 14.02.2023 and Interakt is not able to resolve the problem. Moreover, they have even stopped responding to my communications now. Once the customer creates a cart, the message to checkout on shopify store is also not getting triggered. All in all, It has a lot of bugs/glitches in terms of its functionality which their team also struggles to resolve. Only email support is available and their response time is extremely uncertain. The UI is very very poor!!