All reviews

Rating Breakdown

  • 5
    67% (114 ratings)
  • 4
    9% (15 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    22% (37 ratings)

Reviews with Text

  • 97% (163)
Review RSS Feed Review RSS Feed

1 / 5 Share

Aug. 13, 2023

very bad service , i switch to plan for automated messages but its not working , and their support system is very bad , i am trying to contact with them from past 5 days but they are only mail me some points which is not working to solve the issue , and also billing is started that means i paying them daily for doing nothing , its a disgusting , if you think , this is a fake review then contact me 8386925871 , i am open to save you from this fraud company

Using app

17 days

Total reviews

5

Average rating

3.4

1 / 5 Share

Aug. 1, 2023

This app used to work better before. Recently switched back to it and the experience has been the complete opposite as it was before. They removed the Starter option and recently introduced a wallet option and it is not working for my profile. It has been 3 days since the issue has been reported. Still waiting for the issue to be resolved.

Using app

6 months

Total reviews

3

Average rating

3.7

1 / 5 Share

July 29, 2023

website par whatsapp button lagana itna hi zaruri hai to aap logo ne apni website https://interakt.ai par whatsapp button ko add kyun nahi kiya hai? aap whatsapp blue tick verification ki bhi baat karte ho aap logo ka blue tick vale account par reply bhi nahi dete ho, wallet me balance add nahi ho raha screen shot aur video bhi mail kiya par 2 din se koi reply nahi aaya. ham to chhote business vale hai 500, 1000 ka hamara customer hota hai agar whatsapp button add nahi karenge to hame koi itna bada lose nahi jayega lekin aap logo ke liye to ham bade customer hai na aap to achhe se customer ka support kariye.

Using app

About 1 year

Total reviews

19

Average rating

3.8

1 / 5 Share

June 20, 2023

The app is very slow it's constantly crashing and not working correctly it was a waste taking the subscription

Using app

3 months

Total reviews

1

Average rating

1.0

1 / 5 Share

June 13, 2023

I am from Skyborn after installing this app it didn't help me my money has lasted My manager is Siddesh no one can help me to give so much money no support and my WhatsApp account is also closed After installing this app Can't msg customers from this app It is a very useless app Please guys don't install this app

Store

Skyborn

Using app

19 days

Total reviews

1

Average rating

1.0

5 / 5 Share

April 12, 2023

If you do ecommerce in a Country that is heavily dependent on WhatsApp for communication, then you should get this app. The automated greetings, notifications, and updates, added to the cart conversion have really improved our customer relations and our order processing has become almost seamless. I am very happy with Interakt.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 11, 2023

very effective to boost e-commerce sales. Highly recommended. Have lots features to communicate with customers

Store

VAATA

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2023

Shopify set up with Interakt was quick. The migration happened in a few minutes without any glitch.

Store

ATIDUDE

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2023

User very Friendly ,Very great customer support.. interakt team was supportive they help me step by step to setup the interakt with shopify

Using app

3 months

Total reviews

5

Average rating

4.2

5 / 5 Share

April 10, 2023

interakt is good product to connect with Shopify. the automation is really good. is good with price range

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 31, 2023

Support has been given quickly after raising a ticket. Support team is knowledgable and helpful to remove my inconvenience. Explained the system in a very clear words. UI/UX has been very smooth to use of. Hopeful for the good experience ahead.

Using app

29 days

Total reviews

1

Average rating

5.0

1 / 5 Share

March 10, 2023

Abandoned Cart Notification campaign that is supposed to nurture the prospects who leave their cart doesn't work. I have raised ticket with interakt support since 14.02.2023 and Interakt is not able to resolve the problem. Moreover, they have even stopped responding to my communications now. Once the customer creates a cart, the message to checkout on shopify store is also not getting triggered. All in all, It has a lot of bugs/glitches in terms of its functionality which their team also struggles to resolve. Only email support is available and their response time is extremely uncertain. The UI is very very poor!!

Using app

About 1 month

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 23, 2023

Nice app, Really enjoying scaling the business with Interakrt. Thank you team for your support and help.

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2023

The platform is really simple and easy to use! Rahul & Akansh helped me through the onboarding and set up over a few calls and looked into all the queries I had to set up my store campaigns, add users, templates etc. Would definitely recommend using their services.

Using app

21 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

User friendly. Good customer support. Easy integration which helps our store retarget our customers with one click.

Using app

25 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

The automated campaigns work extremely well. The platform has a lot to offer especially when it comes to catalog and customer engagement.

Using app

26 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 31, 2023

it has been a great experience! Pre-built templates & campaigns for all order related notifications are superb. The support provided was great.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2023

Campaigns and template setup was successfully done the supporting team was also very good. I am satisfied with my all queries, THANKS! for your support.

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 24, 2023

catalog setup was easy and the supporting team was also very good. Easy installation. Good support from the team. Recommended for WhatsApp usage.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

Shopify migration was quick. It's a great user-friendly app, that works really well. The support provided was good. Personally liked the abandoned cart recovery feature.

Using app

18 days

Total reviews

2

Average rating

5.0