Interakt ‑ WhatsApp Marketing
Grow Shopify Store with WhatsApp Marketing campaigns
Rating
4.0
feedback
165
chart
#2,840
All reviews
Rating Breakdown
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Jan. 24, 2023
Shopify migration was quick. It's a great user-friendly app, that works really well. The support provided was good. Personally liked the abandoned cart recovery feature.
Dec. 28, 2022
Great Support Thanks a lot For Helping. It helps a lot in sending curated collections to the customers
Dec. 8, 2022
Great experience! Support is extremely helpful with set-up and resolving any queries. The campaigns and automations are easy to set-up for my ecommerce store and the platform is very user-friendly.
Dec. 7, 2022
The app isn't evening opening up. it shows JSON coding type page which says result false message "['Company name is already taken']"
Nov. 23, 2022
The support from the interakt is very much satisfied... And issues which has been rectified on time.... Automatic message features where good to use.. And the app felt more user friendly....
Nov. 21, 2022
Very helpful with automation! Integration with Shopify has made it easier! The support that we have received so far has been on par or even better than expected
Nov. 11, 2022
Support team of Interakt is very supportive. I personally like the main feature of abandon checkout. The automation & catalog features are great.
Oct. 26, 2022
In spite of subscribing this app no proper customer service from their end, when asked for call back they are denying it but got calls before subscription.
Oct. 21, 2022
There is no need now for someone to pickup calls and answer for delivery & return related issues. The chatbot works like a dream & the support from the Interakt Team is just too good.
Oct. 21, 2022
Installed app tried to use abandonment cart sequence and connecting FB catalogue faced lot of technical issues but received zero support when tried to contact support what I received every time was support documentation and zero support on chat when asked got the rude answer that this is the way we work. Unlike other shopify apps where support is always excellent this was exception. Finally uninstalled the app and now looking for other options.
Oct. 12, 2022
interakt is the best app for WhatsApp marketing. the integration with Shopify store is seamless. the catalogue feature is very helpful customers can easily scroll thru all the products.
Sept. 21, 2022
Been having a really hard time in getting this app to work as per my requirements. Was promised a 14 day trial period out of which 7-8 days went by in simply getting the catalogs to sync and uninstalling and reinstalling the app multiple times. I was promised credits to subscribe on a certain day but till date have received no update on it. After subscribing I realised Analytics for Abandoned Checkouts are incorrect and filters to the User List do not work effectively. Was told to re-upload User list to correctly map columns - tried doing that multiple times only to find the app hang. Tried re-installing the app and now my subscription stands cancelled. I have spent over 21 days and 15 USD only to have my subscription cancelled without sending even a SINGLE notification. A lot of difference in the enthusiasm and outlook of the team towards customer issues before and after subscribing to the app.
Sept. 10, 2022
Hi how to integrate my existing interakt account to shopify. In shopify, once I have added the app, it is taking me to the connect page. After I login into my interackt account, there is nothing that happens. Just to update, the Interakt called me and resolved and this in no time. Thanks for the support Interakt.
July 20, 2022
Very good app easy integration, value for money also can send your catalogue through this all staff are very helpful and reply with in hour
Thank you team for your kind words. We look forward to help you scale
July 1, 2022
Interakt platform has changed the way we communicate with our customers cost effective way. Our customers have more trust in our brand now with introduction of the platform. siddharth is quick to respond to our queries. I hope the platform evolves
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
June 18, 2022
Thanks to the team for such a smooth process ! its so useful for my brand will recommend it to everyone !
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations!
June 3, 2022
The app isn't evening opening up. it shows JSON coding type page which says result false message "['Company name is already taken']"
Hello Team Baby Barcode! Apologies for the issue faced. Can you please write us an email at [email protected] about this? We have identified the problem with your account. Thanks for your patience
May 4, 2022
Great App! Best Customer Support! Thanks Interakt! Very easy to setup. Just Add One More Feature - Convert "COD to Prepaid" - Must Needed.
Thanks! It makes our day to hear that we were able to provide you with 5-star service.
May 4, 2022
worst app I used in my 15 years of online selling experience... No support.they really destroy your online business.
Hello Derabikes team! We are sorry you experienced this. Can you please email us at [email protected]? Our Account managing team will fix this for you asap.
May 5, 2022
Extremely supportive team who took ample time to help us with the set up. Cannot wait to use the app to provide our customers a seamless shopping experience.
Thanks for sharing your positive review of ours. Feedback like yours is valued by every team member here and it gives us motivation.