All reviews

Rating Breakdown

  • 5
    71% (759 ratings)
  • 4
    15% (166 ratings)
  • 3
    5% (54 ratings)
  • 2
    1% (14 ratings)
  • 1
    8% (81 ratings)

Reviews with Text

  • 99% (1,058)
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1 / 5 Share

July 22, 2021

User interface is horrendous. Very difficult to navigate and actually understand what you are setting up. Descriptions in English are poorly written. They have also plastered callouts about their app all over the setup screen, such as "NO XYZ.COM". I wanted to like this app, but no, it did not work for me.

Using app

15 minutes

Total reviews

7

Average rating

4.4

1 / 5 Share

June 24, 2021

Non intuitive / Non efficient - Hard to set up, I pass few hours on it for approximatly nothing. The app doesn't work well

Using app

About 3 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

May 16, 2021

I only had this app 24 hours, and they stole me my money. Before to pay to Shopify and I desactived recovery cart, but they said that app sent a lot of messages. So the app has problems to obey new instrucctions. Stole me with their app. Take care.

Using app

About 4 hours

Total reviews

14

Average rating

2.0

Developer Reply

chat is free, 100% and abandoned cart features are optional. even we give 0.5$ test credit where you are not being charged. you paid 4.99$ and used 7.2$. we have even shared all contacts where you sent the messages. these messages are not free. whatsapp charges for automated messages to stop spam and in no way they will refund us once we consume. so there is no way we can refund as the cost is third party cost and once used its real cost to us.

1 / 5 Share

March 14, 2021

The page layout is confusing and I cannot figure out how to use it or what I'm doing. I deleted it once, added it again, and still don't understand.

Store

ABC

Using app

8 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

March 4, 2021

App doesn't work on my theme. Reached out to support. Horrible experience. Support assumed I didn't know how to Save settings and that's why whatsapp button wouldn't appear on my site. Ended up deleting the app.

Using app

9 days

Total reviews

1

Average rating

1.0

Developer Reply

Dear Sir, this app is being used by huge no of stores and 100% free without any POWERED BY XYZ. over the time we have experienced that issue that people dont save and come to us for help. the disadvantage with 100% free app is limited resources. everyone wants free but they dont feel how we will provide support if it is 100% free to huge no of stores. it might be cache issue.

1 / 5 Share

Feb. 5, 2021

Te pide puntuar antes de usar entonces por ello una estrella, de primera instancia te cuesta mucho configurar, es mas aun no se si ya lo tengo configurado correctamente

Using app

About 3 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 28, 2021

While using app my webpage doesnt show products with multiple optiosn, i delete the app and all wotks normal, the app has some code that force web to crash.

Using app

8 days

Total reviews

5

Average rating

4.2

1 / 5 Share

Jan. 19, 2021

It forces you to add reviews , I haven't used the service properly yet . They redirected me to this review

Using app

9 minutes

Total reviews

3

Average rating

3.7

1 / 5 Share

Nov. 8, 2020

Rien compris à l'utilisation, c'est moi ou l'interface surchargée qui n'est pas claire, mais je n'ai pas pu utiliser l'outil.

Using app

3 minutes

Total reviews

6

Average rating

2.8

1 / 5 Share

Oct. 19, 2020

you guyz keep asking for review without even using it that why u deserve 1star...............................................................

Using app

About 1 month

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 3, 2020

so annoying and not helpful! how can I rate the app before using it!?!?! there is no way to make edit, only start from beginning and the rate pop up is just frustrating, I removed it!

Using app

2 days

Total reviews

5

Average rating

4.2

1 / 5 Share

April 10, 2024

The worst customer support. Owner gave the contact number but they never reply or take calls. I paid 9.99 $ twice but to no use. not even single cart is recovered.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 24, 2023

Envejecio mal..

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 15, 2020

not worked :( not worked :( not worked :(not worked :(not worked :( not worked :( not worked :(not work

Using app

15 days

Total reviews

1

Average rating

1.0

Developer Reply

thankssssssssssssssssssssssss. ur feedback helped us solve one bug and in ur store also app is working now :)

1 / 5 Share

Aug. 24, 2021

Funciona pero esta bastante mala la configuracion y opciones, no la recomendaria en general. Mejor intentar con alguna otra app.

Using app

5 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 11, 2020

No entiendo como aparece en mi web. Guardo y aun así no aparece, intenté de todo sin éxito. Lo descargaré

Using app

About 3 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

July 30, 2020

you're a fucking idiot,you're a fucking idiot,you're a fucking idiot,you're a fucking idiot,you're a fucking idiot

Using app

2 minutes

Total reviews

2

Average rating

3.0

1 / 5 Share

July 6, 2020

I have installed this app. But the list departments feature is not working on my store. I reached out to the support team but nobody is replying after the first discussion.

Using app

3 days

Total reviews

14

Average rating

3.3

1 / 5 Share

June 9, 2020

I using Debutify 2.0.2 theme, I do everything no publish at my site. I email you all no reply at all. from may 2020 until today no reply.

Using app

2 months

Total reviews

3

Average rating

3.0

1 / 5 Share

May 14, 2020

the app is not working properly, some customers were able to send me messages, some did not. and customer service, to say the least rude and non-resolving. bye Bye

Using app

About 12 hours

Total reviews

3

Average rating

3.7

Developer Reply

thank you for your kind words and showing your love. We will keep on improving this app. your valuable feedback are extremely important to us