RT: Social Chat, Live Chat
Support directly, build trust, and increase customer loyalty.
Rating
4.7
feedback
252
chart
#12,523
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March 27, 2023
We installed the application a little more than 15 days ago and although it is easy to configure and it works, there was no way to enter the reports to see the number of clicks and conversations started, for that reason we leave only 2 stars
Hi there, First of all, we're very sorry to see you go, but we know the app may not work for everyone. Regarding your questions, unfortunately, you have to upgrade your plan to Premium to see the reports feature. Because your plan is Free, so you could not see the reports. https://app.screencast.com/n7IIA73xo0z1f I hope you understand! Again, I'm sorry for this inconvenience. Have a great day!
Sept. 6, 2021
Although the app is installed, i can't log in to configure the app, always takes me to the add app screen. waste of time
Hello, I'm so sorry for this inconvenience :( But I think you can try with Chrome browser and the latest version. If you have more questions, please let me know. I would be glad to help you. Have a great day!
Oct. 22, 2020
La app no Funciona en Reportes Cuando Se Solucionara? este inconveniente se paga y la verison Premium y no funciona del todo
Hi grandhome.mx, We're so sorry for your case :( Please help me submit a ticket to https://roartheme.ticksy.com/submit/#100010257, our support team will check it for you ASAP. Thank you so much!