Reviewbit Reviews via WhatsApp
Reviewbit Reviews via WhatsApp
Rating
4.0
feedback
88
chart
#3,004
All reviews
Rating Breakdown
Nov. 9, 2021
Fairly easy app to setup and start collecting reviews. Though it still seems like an early stage app with glitches. E.g. There is no notification to admin for review approvals. In our case we need to regularly check this app to see if customers are giving reviews and then manually approve them
Nov. 6, 2021
the automation is amazing. it keeps collecting my customer review and i dont need to do manually. it saves up my time. their customer service is great. they assist me and help me out whenever i have difficulties.
We are really happy to hear that our app is helping you to collect more reviews. Thank you for the wonderful review and have a nice day 😊 Nafih C
Nov. 5, 2021
This app is very good. We have certainly seen an uplift in reviews since we started using it. The only downside is that we use Judge.me at the same time and the reviews which come via whatsapp are flagged as 'unverified' which does not look great. I have reached out to both support teams and this is an issue on Judge.me end and not from whatsapp. It is still annoying that we have to manually send over screenshots of each review to the judge.me support team each day in order to get them verified so I give 4/5 stars.
We are really happy to hear that our app is helping you to collect more reviews. We have already discussed this with the judge.me team on auto verification feature, I'll keep you posted on progress. Thank you for the wonderful review and have a nice day 😊 Nafih C
Oct. 23, 2021
Great app from the Indian market atleast. Had a call with Nafih who was helpful. If you need to get more reviews, go for it
We are really happy to hear that our app is helping you to collect more reviews. Thank you for the wonderful review and have a nice day 😊 Nafih C
Oct. 18, 2021
Great app!! Getting a lot of reviews after using this app! The support team is quick to answer your queries and helps you at every step. Would love it if you had a direct integration with Yotpo
Oct. 16, 2021
this is a great app to quickly get reviews from customers. Thank you. It got our customer to review over whatsapp easily.
We are really happy to hear that our app is helping you to collect more reviews. Thank you for the wonderful review and have a nice day 😊 Nafih C
Oct. 15, 2021
Recently started using it, easy way to gather reviews from the customer's. Easy setup & good team to help you at every step with solutions.
Thank you for your kind review. We appreciate it. We are happy to be able to help you and your store 😊 Have a great day! Nafih
Oct. 12, 2021
We really like how this app works. One of the best app we tried for reviews. Simple and easy to setup, best customer support and easy to use.
We are really happy to hear that our app is helping you to collect more reviews. Thank you for the wonderful review and have a nice day 😊 Nafih C
Oct. 1, 2021
Used this app and collected many reviews from whatsapp directly.. cusrtomer support is also good .. wish they had some feature where reviews would directly got posted to website.. but overall nice app and support too
We are really happy to hear that our app is helping you to collect more reviews. Thank you for the wonderful review and have a nice day 😊 Nafih C
Sept. 30, 2021
I am using this app since last one month and happy to see how easy its to get customer feedback. Customer service is also very helpful.
Thank you for your kind review. We appreciate it. We are happy to be able to help you and your store 😊 Have a great day! Nafih
Sept. 28, 2021
Great app. It really boosted our review collection from customers. It is easier for customers as well as businesses.
Thank you for your kind review. We appreciate it. We are happy to be able to help you and your store 😊 Have a great day! Nafih
Sept. 16, 2021
I have been using this app for a while, I found it a great tool to have with your website as it really makes it convenient to collect reviews from customers without any hassles.
Sept. 14, 2021
Super easy to use, and great for building branding especially to provide customer service post sale.
Thank you for your kind review. We appreciate it. We are happy to be able to help you and your store 😊 Have a great day! Nafih
Sept. 8, 2021
Whatsapp no enviaba msjs... cuando solicite ayuda les dije que no entendía y me dieron un link... les dije que no estaba satisfecho y su respuesta fue, ok entiendo cómo funciona y comentaron ok, cuando se sienta listo nos regala un review... (previo me habían pedido uno porque creían que estaba satisfecho) y hoy veo que me cobran 12 USD por envíos de Whatsapp, de hecho me llegó el msj a mi mismo y me autocalifique y no se ve nada... como tampoco de ninguno de los cientos de clientes que se enviaron... muy insatisfecho, no lo recomiendo
First of all, I would like to apologize for the bad experience while using reviewbit. It was unexpected, and I want to resolve your issue ASAP. I can see you have mentioned you don't get any reviews until now. It may be a configuration issue. Customer satisfaction is our primary priority, and We happy to refund the debited amount as well. please feel free to send an email to [email protected] or connect me via WhatsApp wa.me/919142373235 Once again, sorry for the inconvenience. We will do our best to resolve your issue ASAP.
Sept. 7, 2021
i tried 2-3 big names in the software industry for my review feature on the website...and finally stopped at reviewbit. A 'must have' app for all ecommerce business.
We are really happy to hear that our app is helping you to collect more reviews. Thank you for the wonderful review and have a nice day 😊 Nafih C
Sept. 7, 2021
Just installed this app and the interface is really good. Looking forward to using this app and boosting sales.
Thank you so much for your kind words! I checked your Store it really awesome! Please feel free to reach out to us if you need any help Have a great day! Cheers, Nafih C
Sept. 5, 2021
Wanted to automate review collection and also integrate with our Reviews app. Reviewbit has been an instant hit. Super easy to use and customer service was prompt. Thanks guys. This app generates good value
We are really happy to hear that our app is helping you to collect more reviews. Thank you for the wonderful review and have a nice day 😊 Nafih C
Sept. 4, 2021
Review bit app helps us get valuable feedback from our customers via Whatsapp. This helps us get a much better response rate as compared to the traditional way of collecting feedback via the email medium. I would recommend this app as a must-have for all the stores serious about listening to their customer's voices. Also, a huge shout out to Nafih who is the 24x7 ninja working to resolve any query that is asked of the Review bit team Highly Recommend!!!
We are really happy to hear that our app is helping you to collect more reviews. Thank you for the wonderful review and have a nice day 😊 Nafih C
Aug. 31, 2021
I used this app and help me too. It is very useful to get customers review for your products. use it
Thank you for your kind review. We appreciate it. We are happy to be able to help you and your store 😊 Have a great day! Nafih
Aug. 28, 2021
Very useful app for the stores whose main channel is WhatsApp. Integrates with your review app. Quick support by the team as well.
Thank you so much for your kind review. We appreciate it. We are happy to be able to help you and your store 😊 Have a great day! Nafih