Tie The Bun review for Interakt ‑ Sell on WhatsApp

Sept. 14, 2023

It is such a horrible app, the primary purpose I took this app is to abandon cart, and since Aug 20, the abandoned cart didn't work, I sent multiple emails and no response, after 10 days they came back saying, it is because of the one-click check I have installed on my website and they asked 4 days time to resolve the same, and the 4th day the CS analyst Vivek dodged the calls and emails, and the sales person Rahul did not have any person to escalate inside apart from Vivek I have been asking to cancel and refund if they cannot rectify this for last 10 days and nobody has responded, it such poor service and poor app According to the person Rahul, as per the policy, no refund can be done and we need to use the app whether it works or not Such a terrible service and a useless app. I have lost my patience, very unprofessional people, never gets back to the client, it is always, we need to remind them that we have raised an issue and they dint get back to us, they will remember only when we remind.