Interakt ‑ Sell on WhatsApp for Shopify

Interakt ‑ Sell on WhatsApp

Boost Sales on Shopify with WhatsApp Chat Button

Rating

4.4

feedback

285

Reviews

chart

#808

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    5%
  • Less than a month
    26%
  • Less than a year
    61%
  • More than a year
    4%

Reviews Summary

The reviews for the Shopify App are mostly positive, highlighting the ease of use, helpful support staff, and effectiveness in managing WhatsApp marketing and notifications. Users appreciate the app's automation capabilities, user-friendly interface, and seamless integration with Shopify. However, there are some negative reviews mentioning issues with customer support responsiveness, bugs in the app, difficulties in configuration, and lack of support for specific features like WhatsApp Variants and dedicated account managers.

Highlights

Ease of use, helpful support staff, effective in managing WhatsApp marketing and notifications, automation capabilities, user-friendly interface, seamless integration with Shopify
Issues with customer support responsiveness, bugs in the app, difficulties in configuration, lack of support for specific features like WhatsApp Variants and dedicated account managers

Rating Breakdown

  • 5
    84% (240 ratings)
  • 4
    8% (24 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    6% (18 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 10, 2025

No customer service at all. its been 10days and still it doesn't sync fully. You can not contact customer support because there is no such option. only option is automated chat which gives useless help article links.

Using app

10 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 13, 2024

Easy to use. Support staff is very helpful in the integration process.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Great app to keep your existing customers connected and better than email marketing.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

4 / 5 Share

Aug. 12, 2024

Great for small businesses to start their journey into whatsapp API, value for money.

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 12, 2024

Great app, would like to see support for WhatsApp Variants such as sizes and colours soon.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

All reviews

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