Interakt ‑ Sell on WhatsApp

Jan. 20, 2024

worst customer support, full of bugs idk how shopify is letting them be on shopify app store even

Dec. 27, 2023

If you want to wasted your time and money please install interakt , i paid and still my whatsapp not connected i try to cordinate with one team member ( Chirag ) who told me if you want help from me please change to higher plan , you have to contact via email with basic plan . okay i did it i email them 4 days back and no support till today . wasted 1 month , apps have so many bugs .

Aug. 13, 2023

very bad service , i switch to plan for automated messages but its not working , and their support system is very bad , i am trying to contact with them from past 5 days but they are only mail me some points which is not working to solve the issue , and also billing is started that means i paying them daily for doing nothing , its a disgusting , if you think , this is a fake review then contact me 8386925871 , i am open to save you from this fraud company

Aug. 4, 2023

your app is not opening, lagging in some actions. cant even sign in. please provide an update, have complained about it too. completely useless now the basic use case of the app which is abandoned cart and order intimation step by step is not getting fullfilled . NO SUPPORT OR NOTHING FROM THERE SIDE

May 23, 2023

Its of no use to people selling clothing with different sizes atm. Once the catalog is created half products dont get pulled, all collections are not displayed and moreover, 1 product if it has 4-5 size variations, it will be displayed as 4-5 different products.

March 27, 2023

third class app, third class customer support, bugs in app. many improvement need, they have no time for customers

Sept. 25, 2023

Not at all professional attitude, team is not bother after mailing them number of times. The prtheir connected platform is also not working properly.

Feb. 27, 2024

most of the errors in the catalog in conversion and integration are not available on the whatsapp help icon on home or every page this one is a solution or problems ?

Dec. 8, 2022

INTERAKT is not Facebook/Meta. Please be adviced that this is an unprofessional Indian company working on behalf of them. The system has several bugs, problems. This is unnacceptable when it comes to a Whatsapp API, one of the most important aspects of a business in today's world. The team does not respond to our doubts via email. They have ignored and stoped responding after 2 weeks of use. We have several emails that have not been attended. The same goes for their Whats App service, they never respond and only work during Indian Hours. Which is unnacceptable for a worlwide service provider. Their agents are not capable of helping, they need to write down the doubts and go to the programer. It does not work as they do not speak english properly and there are several missunderstandings. Last, they have missed scheduled appointments. It was at 7am for us and they did not show up. We have evidence of all this. If this were a provider of any app then we would not complain. As a big company we are not used to deal with such unprofessional behaviour. We expected more due that it is part of the Facebook/Meta family. It is quit sad that FB invested in this type of company instead of devoloping the project bythemselves and avoid problems.

Nov. 23, 2022

This is the worst app I try in my business and I lose more than 1000 customers because of app errors and delays. every day they send new updates. I'm telling you this app destroys your business and losing your money ... any time I ask them for help no one responds. bad bad bad

Sept. 11, 2023

wrost app