All reviews

Rating Breakdown

  • 5
    80% (195 ratings)
  • 4
    11% (26 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    8% (19 ratings)

Reviews with Text

  • 98% (238)
Review RSS Feed Review RSS Feed

4 / 5 Share

March 8, 2024

App is working as I want. Just perfect for marketing & catalog setup.

Using app

6 months

Total reviews

3

Average rating

4.0

4 / 5 Share

Feb. 28, 2024

The Interakt ‑ Sell on WhatsApp app simplifies catalog setup, but lacks variant options similar to those provided by Haptik for Jio. It would greatly enhance the user experience, especially for 'Advanced' subscribers, if this feature were made available.

Using app

4 months

Total reviews

12

Average rating

4.6

4 / 5 Share

Feb. 8, 2024

Have recently downloaded the app and the team has been very helpful in the whole set up process. Would definitely recommend Interakt for WhatsApp marketing / selling.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 30, 2024

The integration features and automation in this application are impressive, particularly the catalog management capabilities. Overall, it's a well-designed app. However, one area that could be improved is the response time for emails. Enhancing this aspect would ensure that we receive timely replies, thereby optimizing communication efficiency.

Using app

4 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 19, 2024

we have started using interakt since november. Everything works well, had some issues with catalog but that has been addressed well by the team. thanks

Using app

About 2 months

Total reviews

3

Average rating

4.0

4 / 5 Share

April 8, 2023

Features that this platform provides for the business is really helpful. Catalog and automated messages work absolutely well. I also wanted to take the product reviews from the customers but that option isn't available yet with Interakt

Using app

25 days

Total reviews

10

Average rating

4.1

4 / 5 Share

April 7, 2023

Easy to integrate plugin. Except for a few bugs during the integration with Shopify, it looks fine. Akansh from Support team is really helpful and knowledgeable in fixing the issues.

Using app

About 1 month

Total reviews

2

Average rating

4.5

4 / 5 Share

March 31, 2023

We have been using Interakt to set up our whatsapp business api and manage order related, customer support and marketing communications. The onboarding with them was smooth. Overall the product and its features are good. The team is reachable to sort out the technical issue or queries that ever arises.

Using app

7 months

Total reviews

3

Average rating

4.3

4 / 5 Share

March 15, 2023

Good customer support and reasonable pricing. Takes some time to get used to the UI but once the setup is done, its good to go.

Store

ARTIOS

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

March 13, 2023

Easy to use. Good customer support. The catalog feature and automated campaigns are particularly effective.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 23, 2023

The support team was very helpful in setting up the whatsapp channel and catalog to our store in shopify.

Using app

2 days

Total reviews

5

Average rating

4.0

4 / 5 Share

Nov. 17, 2022

The catalog connected easily with the platform. Seems to be a good feature but there is one disadvantage- you could only send 300 products to your customers at once and not more than that. A major disappointment from Whatsapp

Using app

2 months

Total reviews

8

Average rating

4.9

4 / 5 Share

Nov. 17, 2022

I found it quite good service and other details explained by the team, we are on Starter plan and we find it quite good to start this a new business. Give it a try. Some setups are only necessary to do once. Thanks From Team Pure Bubbles Skincare

Using app

About 1 month

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 14, 2022

I used this app to send notifications to my customers and update them about various events. Customers find it easy to order via the app. I also use it to solve customer problems. The added benefit of the Product Catalog makes it easier to explain to customers about various products and inform them about the new products.

Store

Kikibix

Using app

24 days

Total reviews

4

Average rating

3.8

4 / 5 Share

Sept. 28, 2022

The application works well, connects easily with shopify without any hassle. Definitely helps in promoting the catalog to the customers and sending via campaigns. Recommended for sure.

Using app

15 days

Total reviews

3

Average rating

4.7

4 / 5 Share

Sept. 21, 2022

There are some basic key features like custom campaigns, auto-replies, catalog replies, templates, saved replies, and many more which are very much helpful and must feature for e-comm business. The best thing about Interakt is their support The only thing I am not happy about is the user interface and also would request the team to do something about converting COD orders to Prepaid.

Store

Sneads

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 2, 2024

UPDATE: interakt support Najeev called me to update me on the issue thanks

Using app

About 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

May 9, 2022

We use the app on a regular basis and it has worked wonders for us, waiting for a few more upgrades and it should be the perfect one, thank you team.

Using app

5 days

Total reviews

3

Average rating

4.7