FERREKUPER review for Interakt ‑ Sell on WhatsApp

Dec. 8, 2022

INTERAKT is not Facebook/Meta. Please be adviced that this is an unprofessional Indian company working on behalf of them. The system has several bugs, problems. This is unnacceptable when it comes to a Whatsapp API, one of the most important aspects of a business in today's world. The team does not respond to our doubts via email. They have ignored and stoped responding after 2 weeks of use. We have several emails that have not been attended. The same goes for their Whats App service, they never respond and only work during Indian Hours. Which is unnacceptable for a worlwide service provider. Their agents are not capable of helping, they need to write down the doubts and go to the programer. It does not work as they do not speak english properly and there are several missunderstandings. Last, they have missed scheduled appointments. It was at 7am for us and they did not show up. We have evidence of all this. If this were a provider of any app then we would not complain. As a big company we are not used to deal with such unprofessional behaviour. We expected more due that it is part of the Facebook/Meta family. It is quit sad that FB invested in this type of company instead of devoloping the project bythemselves and avoid problems.