All reviews

Rating Breakdown

  • 5
    86% (6 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    14% (1 ratings)

Reviews with Text

  • 100% (7)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 12, 2026

Switched to Hello24 primarily for their "auto-segment" feature which helps us segment customers based on user attributes in Shopify and send targeted WhatsApp broadcasts. It made a huge difference in our customer engagement and response rates on our WhatsApp! The team is super cool as well! Thank you and best wishes for Hello24 team.

Using app

--

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

Started using Hello24 for our WhatsApp automation. From abandoned carts to order updates, the setup was smooth and the interface is incredibly simple. It's made a huge impact on our store!

Store

Haryorh

Using app

6 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Chatbot feature is good. The team promptly supported setting up when asked for help. One of the few apps that helps to list your Shopify catalogue on WhatsApp and sell your customers!. Recommended.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Extremely easy to setup the number! Entire flow was self serve 1. Whatsapp broadcast was easy to do 2. Chat studio is suoer helpful

Store

Veloura

Using app

5 minutes

Total reviews

21

Average rating

4.6

1 / 5 Share

Aug. 24, 2025

La instale para probar, no me funciono y no se adapto a mi modelo de negocio, desintale la app y se me realizo el rebajo de los $40 dólares. Un completo robo.

Using app

About 3 hours

Total reviews

4

Average rating

3.0

Developer Reply

The refund was automatically processed as per Shopify guidelines. Refunds are processed by Shopify. It takes a few working days to process it. We also shared the refund confirmation with the store owner once the refund was processed (within 7 working days) It is unfortunate that the store owner has left a negative review before the refund process could be completed.

5 / 5 Share

April 1, 2025

We have been working with them since we signed up. I should be grateful for the team's support and follow-up. They are genuinely helpful in dire circumstances and are easily approachable

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2023

First and foremost, the integration process was smooth and hassle-free. Within minutes, I had the app up and running on my Shopify store, and I was ready to start leveraging the power of WhatsApp. The user interface is intuitive, making it easy to navigate and customize the chatbot to suit my business needs. One of the aspects I appreciate the most about this app is the ability to send targeted and automated WhatsApp messages. I can set up customized campaigns to engage with my customers, inform them about new product arrivals, promotions, and special offers. With this app, I have witnessed an increase in sales, improved customer satisfaction, and a reduction in support ticket volume. I highly recommend this app to anyone in the e-commerce industry who wants to take their business to the next level.

Using app

5 months

Total reviews

3

Average rating

5.0