Cozytton review for WhatsApp
Jan. 15, 2026
Works smoothly and is far more cost-effective than other third-party apps. However, it’s missing two critical features: the ability to edit templates and the option to schedule messages. While you can create new templates in the WhatsApp Manager within Meta Business Suite, there’s currently no way to access or use those templates inside the Shopify WhatsApp app, nor can you set messages to be sent after a delay—whether a few minutes or even a day after an order is placed—which is quite disappointing. Hopefully the developers address this soon.