WhatsApp

Reviews Summary

The reviews for this Shopify App are quite mixed. On the positive side, many users appreciate the app for its ability to send order updates and confirmations efficiently. Users find it convenient and time-saving, preferring it over traditional emails. Additionally, some users praise the app for its ease of use and helpful features. However, on the negative side, there are several complaints about the lack of customization options for message templates. Users express frustration over not being able to edit templates directly from the app and the limitations in customizing messages. Some users also mention issues with automated translations and incorrect message content, leading to communication problems with customers. Furthermore, there are concerns about the lack of proper support and unresolved technical issues, such as messages not being sent or incorrect notifications being delivered.