Send timely order updates to your customers with WhatsApp
Rating
4.2
feedback
74
chart
#320
All reviews
Review RSS Feed
Nov. 23, 2025
Hi there, Thank you for trying our app. We are sorry it did not meet your expectations. If you have any specific feedback or face specific issues, please contact support (via the link in the app) so we can help. Best, The WhatsApp Team
Nov. 20, 2025
App davvero pessima, ho contattato l'assistenza senza ricevere alcuna risposta, ho contatto anche WhatsApp direttamente dall'app e mi hanno detto che non è di loro competenza, ho contattato Meta e mi hanno detto la stessa cosa, questo è ridicolo visto che i messaggi vengono creati all'interno di business.facebook.com. Non c'e alcuna possibilita di modificare i messaggi, in piu ho selezionato il messaggio da inviare "ordine spedito" ma il messaggio viene inviato immediatamente anche prima di essere spedito.
Ciao, Grazie per aver condiviso il tuo feedback e per aver provato la nostra app. Siamo davvero dispiaciuti per la tua esperienza con il supporto e per i problemi che hai riscontrato riguardo la tempistica e la personalizzazione dei messaggi. Comprendiamo quanto sia importante avere il controllo sulle notifiche e ricevere assistenza tempestiva. Stiamo lavorando attivamente per migliorare sia la reattività del nostro supporto che la flessibilità dei modelli di messaggio. Il tuo feedback è prezioso e ci aiuta a dare priorità a questi aggiornamenti. Se sei disponibile, ti invitiamo a contattare nuovamente il nostro team di supporto fornendo i dettagli del tuo negozio, così potremo esaminare direttamente il tuo caso e aiutarti a risolvere il problema. Apprezziamo la tua pazienza e l’opportunità di rimediare. Cordiali saluti, Il Team WhatsApp
Nov. 14, 2025
Hi, I’m trying to connect our WhatsApp Business account to our Shopify store, but when I log in through Meta, I get the following message: “This Business Portfolio is subject to restrictions that may affect your ability to create or modify WhatsApp Business Accounts. Your business has been disabled for not complying with WhatsApp Business policies.” We are a verified business on Facebook and Shopify, and we simply need to connect our existing WhatsApp number to Shopify via the official WhatsApp by Meta integration. Could you please help me understand: Why our Business Portfolio was flagged or disabled? How we can reactivate or verify it to proceed with the Shopify connection? Thank you in advance for your help — this integration is essential for our customer support setup. Best regards.
Hello, Thanks for your feedback and for trying the app. We sincerely apologize for the lateness of our response to your support inquiry. We have responded now and are ready to provide further assistance. Best, The WhatsApp Team
Nov. 11, 2025
La instalé pero ahora no me funciona en la mensajeria centralizada del business manager...... no funciona el In Box
Hola, Gracias por compartir tu experiencia. Lamentamos que la mensajería centralizada no esté funcionando como esperabas. Por favor, ponte en contacto con nuestro equipo de soporte para que podamos revisar tu caso y ayudarte a resolver el problema. Tu retroalimentación es muy valiosa para mejorar la aplicación. Saludos, El equipo de WhatsApp
Nov. 7, 2025
Terrible app, It started to spam order notifications to all my customers who ordered, not only it annoyed my customers but it also got me banned on whatsapp for spamming! I went through whatsapp support to help rectify this issue and they just would not appeal my ban, they just give the same bs reason "Oh we will help you in 48 hrs" yea right, more like 48 years Avoid this app at all costs
Hi there, Thank you for sharing your experience. We’re very sorry to hear about the issues you faced with notifications and your WhatsApp account. This is not the experience we want for our users, and we take these concerns seriously. If you’re open to it, please reach out to our direct support team (via the support link in the app) with more details so we can investigate and help resolve the issue. Your feedback helps us improve the app and prevent similar problems for others. Best, The WhatsApp Team
Oct. 24, 2025
uselesss
Hi there, Thank you for sharing your feedback. We're sorry to hear that the app did not meet your expectations. If you encountered specific issues or if there’s something we can do to improve your experience, please let us know. We’re committed to making the app better and would appreciate any details you can share. Best, The WhatsApp Team
Oct. 22, 2025
What's the point of this if You have to pay for each message sent? lmao fr bro
Hi there, Thank you for sharing your feedback and giving our app a try. We’re sorry to hear that the pricing didn’t meet your expectations. We understand that paying for each message can be frustrating, especially if you’re just starting out. Our pricing is designed to cover the costs of secure message delivery and ongoing support. Since this is a direct integration with WhatsApp, we are able to avoid passing on surcharges or subscription fees to businesses, as many other offerings will do. If you have specific suggestions or questions about how the pricing works, or if there’s anything we can do to help you get more value from the app, please let us know. We’re here to help and would love to hear more about your experience. Thank you again for your feedback, it helps us make the app better for everyone. Best, The WhatsApp Team