Send timely order updates to your customers with WhatsApp
Rating
4.2
feedback
74
chart
#320
All reviews
Review RSS Feed
Dec. 1, 2025
Gostaria de customizar as mensagens
Olá, Obrigado pelo seu feedback e por usar o aplicativo! Nós ouvimos você e estamos trabalhando ativamente para tornar o aplicativo mais flexível e personalizável. Também lançamos recentemente novos eventos de pedidos e formatos de mensagens enriquecidos, que são mais envolventes e visualmente atraentes. Mais uma vez, obrigado por usar o aplicativo e por ajudar a moldar seu futuro. Atenciosamente, Equipe WhatsApp
Nov. 22, 2025
Faltan más opciones de configuración
Hola, Gracias por tus comentarios y por usar la aplicación! Te escuchamos y estamos trabajando activamente para que la aplicación sea más flexible y personalizable. Además, recientemente lanzamos nuevos eventos de pedidos y formatos de mensajes enriquecidos que son más atractivos y visuales. Gracias nuevamente por usar la aplicación y por ayudarnos a mejorarla. Saludos, El equipo de WhatsApp
Nov. 16, 2025
I'm giving it a 4 just because it is so much pain killer, make all the 3rd party useless and saves a lot of money. unfortunately, unable to edit the messages is a really blocker! they must add this feature ASAP, also adding few more events.
Hi there, Thank you for your feedback and for highlighting the value the app brings to your business. We hear you on the need for message editing and additional event support. We even just launched a new and improved message format for order updates, as well as several new events, and we hope that you will try them out! If you have specific event types or customization needs, please let us know, as we’d love to hear more. Best, The WhatsApp Team
Nov. 13, 2025
Good but missing some features, most importantly is to be able to customize messages and use custom message templates
Hi there, Thank you for your feedback and for using our app. We understand how important it is to have customizable messages and templates. We’re actively working on adding more flexibility and customization options based on user feedback like yours, and we have recently launched a new message format specifically for order updates. We hope you give it a try, and please let us know if there are specific features you’d like to see. Best, The WhatsApp Team
Nov. 4, 2025
Please add templates in Arabic.
Store
Kyren Store
Using app
1 day
Hi there, Thank you for your feedback and for using our app! You can certainly use templates in Arabic. It is possible that we were unable to determine the languages that your store is using. To make sure that you are sending messages in the correct language, you can go to Shopify Admin Settings > Languages > Add language, and choose Arabic. When this language is active on your store and customers are using it to shop, they will receive order updates in that language. We appreciate your feedback, and we hope this helps! The WhatsApp Team