Rating
4.1
feedback
172
chart
#7,146
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
3%
-
Less than a month
19%
-
Less than a year
49%
-
More than a year
25%
Reviews Summary
The reviews for this Shopify App are quite mixed. Some users have reported issues with the app not working properly, slow website loading, and lack of support. On the positive side, users have praised the app for its functionality, ease of use, and quick customer support. Themes found in the reviews include problems with app functionality, slow website loading, lack of support, ease of installation, and positive feedback on the app's features and customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 9, 2024
es funktioniert nicht mehr und keiner hilft, mein Icon ist einfach nur grün pbwohl ich ein Bild aufgeladen hab, es gehen nicht alle funktionen...vorher hat monatelang alles geklappt
March 7, 2024
First of all it slows down the website loading significantly - second they keep on increasing the fee and refuse your the service even though you are subscribed to prior Paid service agreement - uninstalling the app soon - And yes ZERO support!
Aug. 10, 2023
Finally it worked, it took me hours to find-out that if someone don't put WhatsApp/Call contact number as per example format with proper spaces and brackets like this "+92(319) 123-45-67", it won't work! Although, upon pressing Save Button; it will display a message "Congratulations! Your chat button was successfully saved. View live on your store!" Instead it must display an error/warning message with such text input fields!
Thank you for the review. Actually the form supports multiple phone number formats like +92(319) 123-45-67 +92319 1234567 923191234567. They will all work with https://api.whatsapp.com/send/?phone=923191234567&text&type=phone_number&app_absent=0. If you have a specific example that didn't work, please drop us an email at [email protected]
June 14, 2023
Working Great On Our Website, Very Nice App Looks Great And Professional, Recommended To All ! https://my-premium-manual-source.com/
Thank you for your review. Feel free to contact us again any time you need help =)
April 11, 2023
I can't get in any customer support contact with you guys, I have some problem about the icon, I want to move it to the middle on the mobile side, not at the bottom. If you see this comment, please contact me immediately at [email protected] This comment will be deleted until my problem is solved, I have not received a reply now, please help me how should I solve the problem now, He didn't help me to solve the problem, I don't know how to upgrade
Hello, We were in touch with you 5 minutes after your first email, and have offered you a custom workaround to meet your requirements, which seems to have made you happy. Your comments like "Please revise it as soon as possible, otherwise I will give another bad review.". I feel sad when customers are blackmailing us with bad reviews in order to get extra attention. We have always been helpful and this is just not fair. Please remove the review as it is not appropriate. If you need anything else, feel free to contact us again. Thank you.
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