GetButton: WhatsApp, FB & More

Overall, the reviews are strongly positive about the app’s core value: it is easy to install, simple to use, and helps merchants connect with customers through messaging channels like WhatsApp, Messenger, and phone. Many reviewers say it looks professional, works smoothly, and can improve customer service and even sales by making communication faster and more convenient. Several users also appreciate that it is free or low-cost, customizable, and quick to set up, with some praising responsive support when issues are resolved. The negative reviews focus on reliability and support problems. Some users report that the app slows down their website, goes offline, or does not work properly on mobile/tablet devices. Others complain about poor or nonexistent customer support, including slow responses, rude replies, language barriers, and broken troubleshooting links. A few reviewers also mention frustration with uninstall behavior, pricing changes, and missing features they need, suggesting that while the app is useful for many, consistency and support quality are major pain points for some merchants.