GetButton: WhatsApp, FB & More
Add WhatsApp, Messenger, Contact Form & 20+ Other Buttons
Rating
4.6
feedback
43
chart
#2,373
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
33%
-
Less than a month
30%
-
Less than a year
14%
-
More than a year
12%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include ease of installation, great functionality, good customer support, and the app being free. Users appreciate the app's ability to connect with customers through messaging platforms like WhatsApp and Messenger. On the other hand, negative feedback revolves around issues such as website loading speed, increasing fees, lack of English support, and technical difficulties. Some users also mentioned problems with customer service responsiveness and offline app instances.
Highlights
Review RSS Feed
All reviews
March 7, 2024
First of all it slows down the website loading significantly - second they keep on increasing the fee and refuse your the service even though you are subscribed to prior Paid service agreement - uninstalling the app soon - And yes ZERO support!
I'm sorry that you feel upset. You have been using GetButton since 2018 and the price was always $2.99 for you even after the price increases for new customers, which happened just once in the last 5 years. I have checked the tickets and we have been answering all your emails =( As for the slowing down, the button works asynchronously and loads after every other content loads on your page. You haven't contacted us regarding this matter. Please reply to my email. Alex.
June 14, 2023
Working Great On Our Website, Very Nice App Looks Great And Professional, Recommended To All ! https://my-premium-manual-source.com/
Thank you for your review. Feel free to contact us again any time you need help =)
April 11, 2023
I can't get in any customer support contact with you guys, I have some problem about the icon, I want to move it to the middle on the mobile side, not at the bottom. If you see this comment, please contact me immediately at [email protected] This comment will be deleted until my problem is solved, I have not received a reply now, please help me how should I solve the problem now, He didn't help me to solve the problem, I don't know how to upgrade
Hello, We were in touch with you 5 minutes after your first email, and have offered you a custom workaround to meet your requirements, which seems to have made you happy. Your comments like "Please revise it as soon as possible, otherwise I will give another bad review.". I feel sad when customers are blackmailing us with bad reviews in order to get extra attention. We have always been helpful and this is just not fair. Please remove the review as it is not appropriate. If you need anything else, feel free to contact us again. Thank you.
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