GetButton: WhatsApp, FB & More
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the ease of installation and the functionality of the app, especially in terms of customer communication. Many users find it simple to use and effective in improving customer engagement. Additionally, the app offers multiple instant messaging options, which customers find convenient. However, on the negative side, some users have reported issues with customer support, slow website loading times, and difficulties in customizing certain features. There are also complaints about increasing fees and lack of support in English. Overall, the app seems to have potential benefits for improving customer communication and engagement, but there are areas that need improvement such as customer support and customization options.
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even you make uninstall to the app still shown in your website automatically if you install it on time then you don't have option to remove it take care
Great App! Simple to use nice and straight forward! Love it!
First of all it slows down the website loading significantly - second they keep on increasing the fee and refuse your the service even though you are subscribed to prior Paid service agreement - uninstalling the app soon - And yes ZERO support!
I'm sorry that you feel upset. You have been using GetButton since 2018 and the price was always $2.99 for you even after the price increases for new customers, which happened just once in the last 5 years. I have checked the tickets and we have been answering all your emails =( As for the slowing down, the button works asynchronously and loads after every other content loads on your page. You haven't contacted us regarding this matter. Please reply to my email. Alex.
I can't get in any customer support contact with you guys, I have some problem about the icon, I want to move it to the middle on the mobile side, not at the bottom. If you see this comment, please contact me immediately at [email protected] This comment will be deleted until my problem is solved, I have not received a reply now, please help me how should I solve the problem now, He didn't help me to solve the problem, I don't know how to upgrade
Hello, We were in touch with you 5 minutes after your first email, and have offered you a custom workaround to meet your requirements, which seems to have made you happy. Your comments like "Please revise it as soon as possible, otherwise I will give another bad review.". I feel sad when customers are blackmailing us with bad reviews in order to get extra attention. We have always been helpful and this is just not fair. Please remove the review as it is not appropriate. If you need anything else, feel free to contact us again. Thank you.
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