Original Wheelio spin pop‑ups for Shopify

Original Wheelio spin pop‑ups

Wheelio - gamification powered email & SMS pop up forms.

Rating

4.7

feedback

201

Reviews

chart

#837

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    13%
  • Less than a month
    33%
  • Less than a year
    37%
  • More than a year
    13%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by team members like Marko, Karlo, and Sam. Users have highlighted the app's effectiveness in increasing conversions, collecting emails, and running gamified marketing campaigns. The customizable features, ease of use, and quick results have been major selling points for merchants. However, there have been a few negative comments regarding delayed customer support responses and limitations in customization options. Overall, the app seems to be highly recommended for its performance and support.

Highlights

Positive customer support experiences
Effectiveness in increasing conversions and collecting emails
Customizable features and ease of use
Delayed customer support responses
Limitations in customization options

Rating Breakdown

  • 5
    93% (186 ratings)
  • 4
    3% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (4 ratings)

Reviews with Text

  • 95% (190)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 14, 2025

awesome support team and app. Can definitely recommend!

Using app

44 minutes

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 5, 2025

Disgusting Chat Support

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

The customer got a reply within 30 mins of the ticket opening, which was not satisfactory and said we are disgusting. Being in this space for over 8 years and catered to over 100K stores, this makes us sad as a project. People having bad days and just posting vulgar posts because of that, unacceptable.

5 / 5 Share

Aug. 22, 2025

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

Good

Using app

Over 1 year

Total reviews

8

Average rating

4.0

5 / 5 Share

June 3, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

All reviews

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