Original Wheelio spin pop‑ups for Shopify

Original Wheelio spin pop‑ups

Wheelio - gamification powered email & SMS pop up forms.

Rating

4.7

feedback

203

Reviews

chart

#870

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    14%
  • Less than a month
    33%
  • Less than a year
    37%
  • More than a year
    13%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews regarding its customer support, ease of use, and effectiveness in driving conversions and collecting emails. Users have praised the support team, particularly mentioning individuals like Marko, Karlo, and Sam for their quick and helpful assistance. The app is commended for its ability to increase email subscribers, boost sales, and provide customizable options for branding. However, there are a few negative reviews highlighting issues with response times, customization limitations, and occasional attitude problems from support staff.

Highlights

Positive customer support and assistance from team members like Marko, Karlo, and Sam
Ease of use and effectiveness in driving conversions and collecting emails
Customizable options for branding and increasing email subscribers
Negative reviews mentioning response time, customization limitations, and occasional attitude problems from support staff

Rating Breakdown

  • 5
    92% (187 ratings)
  • 4
    3% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (4 ratings)

Reviews with Text

  • 95% (191)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 18, 2025

Marko is very professional and enthusiastic; he made my work easy and straightforward. Thank you for your support!

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

awesome support team and app. Can definitely recommend!

Using app

44 minutes

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 5, 2025

Disgusting Chat Support

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

The customer got a reply within 30 mins of the ticket opening, which was not satisfactory and said we are disgusting. Being in this space for over 8 years and catered to over 100K stores, this makes us sad as a project. People having bad days and just posting vulgar posts because of that, unacceptable.

5 / 5 Share

Aug. 22, 2025

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

Good

Using app

Over 1 year

Total reviews

8

Average rating

4.0

All reviews

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