Original Wheelio spin pop‑ups
Create a totally custom gamified pop-up for Email & SMS...
Rating
4.6
feedback
202
chart
#908
All reviews
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Oct. 3, 2025
Update: they reached out to me after seeing this review and rectified the situation. I still think there needs to be clear instructions on hire to stop the subscription since not all apps with that way. ——- There is no way to stop service on their platform, there is no contact information to get in touch with anyone, if you ever stop needing the app they will continue to charge you. SOMEONE GET IN CONTACT WITH ME ASAP.
March 4, 2025
Good app, easy to use, high CR. But I think they should give us more option to customize the appearance, slices options, number of slices,...
Aug. 1, 2024
Maybe due to the time zone issue, they all responded to us later. They also tried to solve the problem for us and compensate us, and I like it for actively solving the problem. This App is great overall, but I think there are still loopholes, which led to we lost of money. In fact, we limited the total number of products (the total number of prizes that can be drawn) and the number of times a single user uses it, but this program did not work. There were situations where the actual number of winners exceeded the set number and a single customer could purchase multiple products. I set it according to normal understanding and there was nothing wrong with it, because we have also used other apps. I didn't see a place where I could set a limit on the total number of products for one user. Although it was set that one user could only use it once, the same customer could still purchase multiple quantities. I don't know if it's a problem with Shopify or their program. If Shopify doesn't support it, I think the explanation in the setting should be explained and more detailed.
Hi there. We have answered every ticket you opened and this is simply false and not true. There was no bug, you have set it up wrong, you have set up the discount to be used only once, but set no limit on the quantity of items.
Nov. 20, 2021
This is the 3rd game app we have tried and our customers LOVE the scratch off! We would like the app to offer a chance to LOSE and to allow for better graphics.
Sept. 1, 2020
Great idea and attractive. Customer service chat guy Sam is top-notch and knowledgable, and integration with Klaviyo works well (a must for my email flows). Unfortunately the lack of advanced features (custom-coded HTML, Javascript, UTM-tracking, geo-tracking, etc.) means I might not keep this past the trial, but I'm hopeful.
Aug. 2, 2020
Had a slight issue with a newsletter pop-up , quickly resolved with the speedy assistance of Sam. All running smoothly now.