Volstead review for Original Wheelio spin pop‑ups

1 / 5

Sept. 25, 2018

The app has great potential, however there were 2 main issues that lead to me uninstalling the app: 1) App allows fake email addresses to be used. After having people spin the wheel multiple times and tell us they had won one prize then claimed a different one, we investigated. It turned out people were spinning repeatedly using variations of emails. I then checked this, as we had some people use around 20 variations, and used a fake version of my work email, which allowed the wheel to spin. These emails were being collected and skewing the results, meaning we were collecting very little relevant data in comparison to the data that Wheelio boasts about. 2) There is no limit to how many times an email can be submitted. Again, we had one client use their email 18 times to win the prize they wanted. This was done repeatedly within a 10 min period, despite us setting the app to not show for 14 days after it had been spun. Again, I wanted to make sure, so used my own email multiple times to make sure this is the case. All in all, Wheelio have an app that could be great. But due to the issues, it invalidates all their stats, and lost us money on giveaways and discounts that slipped through the net before we discovered the issues.

Using app

25 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi, just wanted to clarify that our app has a feature for not allowing duplicate emails, you just had to enable it. Also we have a feature for validating emails from the best outside service available, also you have to enable it. As for the protection for someone seeing wheelio multiple times, its only possible if the user clears all the cookies and visits in incognito mode, which is not preventable by any means possible, since it would violate GDPR and all other privacy rules and laws. Im sorry but you simply didnt use the app properly or enough to make a statement like this. If you need help with the setup, let us know, we have live chat support willing to help. Good luck

Original Wheelio spin pop‑ups for Shopify
Original Wheelio spin pop‑ups
4.7 star
470 reviews

Wheelio - gamification powered email & SMS pop up forms.

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