Wonderment Post‑Purchase
Wonderment Post-Purchase for Shopify
Rating
4.5
feedback
74
chart
#841
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
18%
-
Less than a year
74%
-
More than a year
7%
Reviews Summary
Wonderment is a Shopify app that has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its ability to improve customer experience through transactional and post-purchase messaging, revenue generation, brand enhancement, and seamless integration with Klaviyo. The team behind Wonderment is highly commended for their exceptional support, responsiveness, and expertise in ensuring a smooth onboarding process. Customers appreciate the proactive approach of the app in providing tracking details and updates, reducing customer service inquiries, and offering customizable tracking pages. However, there are some mentions of issues with communication and reporting functionalities, which could be areas for improvement.
Highlights
All reviews
Nov. 19, 2025
tragic communication and after 6 months of back and forth they finally realized the solution will not work for our store as intended. stay away
Dec. 12, 2023
Wonderment is now our go-to Shopify app, an absolute essential for any store. Thousands of shipments later, and we've yet to receive a single customer support ticket for order updates, thanks to Wonderment's proactive triggers. Special kudos to Sivan for going above and beyond during our integration. Her expertise ensured a seamless and tailored success. Wonderment's features, combined with Sivan's exceptional support, make it a five-star, must-have solution for any Shopify store!
Dec. 6, 2023
We've had an incredible experience with Wonderment. not only has it drastically improved our customer experience with transactional and post-purchase messaging, but it drives revenue and helps us "brand" previously unbranded experiences. Plus, it's awesome to have all of the flows in Klaviyo (Wonderment team 100% built them out for us and all we had to do was give feedback and a green light). Speaking on behalf of Rejuvia and 1-800-D2C, can't reccommend the wonderment platform and team enough!
Dec. 5, 2023
Great app with comprehensive tracking page and flows to create a great customer experience. Team is amazing as well!
Nov. 7, 2023
We just migrated over from Malomo and have been blown away by the hands-on help we've received from the Wonderment team (Sivan!). Very on the ball to make sure the email flows and actual on-site experience are firing correctly and on-brand. Highly recommend this team!
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