TDW Trade Store review for B2B Wholesale Club

Aug. 13, 2020

Quite disappointing, and a huge waste of time. So we installed this app, to integrate with our trade store, but the most basic feature are not in this app. We paid $100 for the additional feature of adding discount for bulk orders, however, this does not work per collection... It only works for the whole store, so you can't separate your catalog at all. (This is actually quite funny, since by default, you can offer automatic discounts to customers based on specific collections or products in shopify...) We then paid another 100$ for the feature of adding discounts to tagged products. However, this ran into severe issues, and it bugged out the app, since our customers have different tags based on which brand they have a trade discount for. The support overall is also extremely slow, we purchased some themes from them, because they look great, but they are quite a few issues each time, and theme support is even slower! It can easily take up to 5 days for you to get a reply about an issue, which just results in a crazy amount of lost time for apps or themes that don't work.