Wholesale Pro B2B Pricing App
The Wholesale Pro B2b Pricing App has received a mix of positive and negative reviews from users. On the positive side, many users appreciate the functionality of the app in creating wholesale pricing for their customers without the need for Shopify Plus. Users have highlighted the ability to set customer-specific pricing, the responsiveness of the support team, and the ease of use of the app. The team behind the app is praised for their quick responses, helpfulness, and willingness to provide support through various means like video tutorials and calls. Additionally, users have mentioned that the app is effective in managing B2B sales efficiently and has helped boost conversions for their businesses. On the negative side, some users have faced issues with the app, such as cart disappearance during checkout, spotty support, and compatibility issues with customized Shopify themes. These issues have caused frustration and delays for some users, impacting their business operations. Despite these challenges, users have expressed hope for improvements and have acknowledged the potential of the app if the issues are resolved.
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I have not received any help since I reached out two weeks ago due to my net accounts not showing up correctly at checkout. Now when trying to check out the cart disappears. I am not happy with this as this is holding up my business.
I am very happy with the Wholesale Pro B2b Pricing App. It's exactly what I needed to serve my wholesale customers without having to sign up for Shopify Plus for $2,300 a month. The Wholesale Pro app has allowed me to create buckets with customer specific pricing that can be assigned to each customer account. Anytime I have questions, the team responds back with an answer and often a video showing me exactly how to do things in Shopify. I also like having the ability to chat with the team members when I am logged into my Shopify account. For the price, I knew I had nothing to lose so I tried it and succeeded. Thank you.
We were looking for a solution to offer wholesale pricing to select customers on individual sku's. We needed this functionality to work both on the customer front end as well is on the back end for email and phone orders. Because we have a customized Shopify theme, the app didn't work as outlined above right out of the box. However, the team at Wholesale Discount Pro were very responsive and helpful in working with our developer team to get the app working for our needs. We're very pleased to see this company stood by their product and provided next level support to get it set up. Highly recommended, 5 stars all the way!
Thanks so much for the amazing review! 😊 We’re really glad to hear that the app is helping you offer wholesale pricing exactly the way you needed both on the storefront and for backend orders. We truly appreciate your patience while we worked together with your developer team to get everything running smoothly. It means a lot to us that you recognized our support efforts. Also, a big shoutout to your dev team for their cooperation! If you ever need anything else or want to explore more features, we’re here to help. Thanks again for your trust and recommendation! Wishing Team Pactogoinc.com continued success and growth in your business 🚀
The app is stuck at the pricing page, this was after investing hours setting up the products in the app. The support has been spotty at best. (Will update if things get better)
Hello Team Hatch Group Inc., Our Customer Success team has reviewed your case and has already reached out to you via email to help resolve this. The issue with subscribing to our Free or Paid plan on the pricing page can usually be fixed with a quick hard refresh or a small store-specific check from our side. We have shared more details over email on the steps we can take to resolve this. We sincerely apologise for the inconvenience caused and are confident we can sort this out for you quickly. Please reply to our email so we can assist you on priority.
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