Rating

4.7

feedback

114

Reviews

chart

#398

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    2%
  • Less than a month
    22%
  • Less than a year
    61%
  • More than a year
    43%

Reviews Summary

The reviews for the Wholesale Lock Manager Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the support team. Customers consistently praise the quick response times, dedication, and effectiveness of the support team in resolving issues and customizing the app to meet their specific needs. The app itself is commended for its ease of use, functionality in managing wholesale operations, and ability to hide products from specific customer groups. However, there are a few negative reviews mentioning issues with theme compatibility and lingering code after uninstallation, leading to some technical difficulties for users.

Highlights

Exceptional customer service and quick response times
Ease of use and functionality in managing wholesale operations
Issues with theme compatibility and lingering code after uninstallation

Rating Breakdown

  • 5
    118% (135 ratings)
  • 4
    5% (6 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 7, 2025

Support is highly recommended. They helped us achieve what we needed and went above and beyond to ensure the functionality of their app is realized accordingly.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2025

I had an issue with the lock app and reached out to their support team. They initially estimated it might take 24 hours to resolve, but they managed to fix it in just 12 hours! The team even got on a Teams call with me to better understand the problem. Their dedication and timely resolution were impressive. Highly recommend this app for its excellent customer service and efficiency! Thank you Daniel

Using app

Over 1 year

Total reviews

18

Average rating

4.6

5 / 5 Share

March 17, 2025

Chat support with Shanna when a cache issue broke how the lock worked was the most productive chat support I've ever had. They logged in, found the issue, gave me a solution, offered support for updating our current theme as well. Great customer service.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2025

Abdullah is always very helpful and the app works really well. Definitely recommend!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Mehak and their team are absolutely amazing! Their top-notch customer service exceeded my expectations. Integrating wholesale into my existing site brought unexpected challenges, but every time an issue arose, their team responded quickly and efficiently. For example, on the day of my launch, I ran into some technical issues, and after reaching out to them, they had everything fixed within just a few hours. Their responsiveness and dedication truly set them apart. I couldn’t be happier with their service, and I highly recommend this company to anyone looking for a reliable and supportive team!

Using app

About 1 month

Total reviews

2

Average rating

5.0

All reviews

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