Rating

4.6

feedback

121

Reviews

chart

#509

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    5%
  • Less than a month
    28%
  • Less than a year
    40%
  • More than a year
    24%

Reviews Summary

The Wholesale Lock Manager app has received overwhelmingly positive reviews from users. Customers appreciate the app's functionality, ease of use, and the exceptional customer support provided by the team. Many users highlighted the quick response times and efficient resolution of issues by the support team, mentioning specific team members who went above and beyond to assist them. The app is praised for its flexibility, powerful features, and seamless integration with Shopify stores. However, there are a few negative reviews that mention issues with the app causing problems on the website, lack of responsiveness from customer support, and difficulties in testing without affecting the live site. Overall, the Wholesale Lock Manager app is highly recommended for its effectiveness in managing B2B needs and its excellent customer service.

Highlights

Positive customer support experience and quick issue resolution
App functionality and ease of use
Flexibility and powerful features
Negative reviews mentioning issues with the app causing problems on the website
Some users faced challenges in testing without affecting the live site

Rating Breakdown

  • 5
    88% (107 ratings)
  • 4
    4% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (7 ratings)

Reviews with Text

  • 100% (120)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 20, 2026

fast response, great service and user friendly

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

3 of our core principles! Let us know if you need anything in the future.

5 / 5 Share

Jan. 20, 2026

we were answered pretty fast, and soon as we did a screen share they found out what was the issue and solved in the same hour.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Great to hear we were able to help you within the hour!

5 / 5 Share

Jan. 17, 2026

This app has worked out great for us and their customer service is top notch. Shanna always responds to my email inquiries quickly and when I had some more complicated questions, Parth did a 30 minute call with me that answered all of my questions. Highly recommend!

Using app

Over 1 year

Total reviews

8

Average rating

4.9

Developer Reply

Thanks so much for the kind words! Really happy to hear the app’s been working well for you long-term, and that Shanna and Parth were able to help quickly and thoroughly... especially jumping on a call to walk through the more complex questions. We really appreciate the recommendation! Wholesale Helper Support Team

5 / 5 Share

Jan. 17, 2026

Requires some custom snippets into Shopify Liquid but the app dev team did that with no muss no fuss when i asked. In our case, we use it to hide certain products unless a shopper is logged in and their customer account is tagged "b2b". This way we need to worry less about wholesale pricing showing up in the wild and raising a ruckus with our suppliers when we sell to other businesses instead of end consumer. Seems to work quite well. Hides products from Shopify Search really well.

Using app

15 days

Total reviews

2

Average rating

3.0

Developer Reply

Yes, the goal is to hide the products and prices from a specific set of customers. Let us know if you need anything else in the future!

5 / 5 Share

Jan. 14, 2026

Flexible app with a variety of great lock options - service from the support team was also quick to respond and assist us when we needed the help.

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for being a longtime customer! Let us know if you need anything.

All reviews

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