Rating

4.7

feedback

149

Reviews

chart

#460

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    1%
  • Less than a month
    17%
  • Less than a year
    47%
  • More than a year
    32%

Reviews Summary

The Wholesale Lock Manager app has received overwhelmingly positive reviews from users, with many praising the excellent customer service provided by the team. Users highlighted the responsiveness and dedication of the support team, mentioning specific team members like Mehak, Shanna, and Parth for their outstanding assistance. The app itself was described as easy to use and effective in managing wholesale operations, such as hiding products from specific customer groups and customizing access. Users appreciated the affordability and functionality of the app, noting its value for money and seamless integration with Shopify stores. However, there were a few negative reviews mentioning issues with theme compatibility and lingering code after uninstallation, causing some technical challenges for users.

Highlights

Excellent customer service and support
Ease of use and effectiveness in managing wholesale operations
Affordability and value for money
Technical challenges with theme compatibility and uninstallation

Rating Breakdown

  • 5
    90% (134 ratings)
  • 4
    4% (6 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    5% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 20, 2025

I had an issue with the lock app and reached out to their support team. They initially estimated it might take 24 hours to resolve, but they managed to fix it in just 12 hours! The team even got on a Teams call with me to better understand the problem. Their dedication and timely resolution were impressive. Highly recommend this app for its excellent customer service and efficiency! Thank you Daniel

Using app

--

Total reviews

16

Average rating

4.6

5 / 5 Share

March 17, 2025

Chat support with Shanna when a cache issue broke how the lock worked was the most productive chat support I've ever had. They logged in, found the issue, gave me a solution, offered support for updating our current theme as well. Great customer service.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2025

Abdullah is always very helpful and the app works really well. Definitely recommend!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Mehak and their team are absolutely amazing! Their top-notch customer service exceeded my expectations. Integrating wholesale into my existing site brought unexpected challenges, but every time an issue arose, their team responded quickly and efficiently. For example, on the day of my launch, I ran into some technical issues, and after reaching out to them, they had everything fixed within just a few hours. Their responsiveness and dedication truly set them apart. I couldn’t be happier with their service, and I highly recommend this company to anyone looking for a reliable and supportive team!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Super application ! Elle nous a permis de masquer certains produits aux clients B2C. l'integration est très rapide et Mehak est très réactive. L'application dans l'ensemble est très intuitive et il nous a été facile de masquer des produits ou des catégories entières du menu, des catégories et de la barre de recherche.

Store

Najel

Using app

3 months

Total reviews

5

Average rating

4.0

All reviews

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