Rating

4.7

feedback

139

Reviews

chart

#537

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    19%
  • Less than a year
    47%
  • More than a year
    29%

Reviews Summary

The Wholesale Lock Manager app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the team. Users appreciate the quick response times, helpfulness, and dedication of the support team in resolving issues and customizing the app to suit their specific needs. The app itself is praised for its functionality in managing diverse customer bases, hiding specific products based on user profiles, and providing an easy-to-use solution for wholesale businesses. However, there are a few concerns mentioned, such as the inability to test the app without affecting the live site, difficulties in locking variants instead of whole products, and occasional delays in support responses.

Highlights

Exceptional customer service and quick response times
Functionality for managing diverse customer bases and hiding specific products
Ease of use for wholesale businesses
Concerns about testing without affecting live site and locking variants
Occasional delays in support responses

Rating Breakdown

  • 5
    90% (125 ratings)
  • 4
    4% (6 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 3, 2024

We love the app and the team was very helpful setting it up with us!

Using app

--

Total reviews

3

Average rating

5.0

4 / 5 Share

Sept. 24, 2024

Customer service is awesome. Still learning the ropes.

Using app

14 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 17, 2024

Best customer service!!

Using app

Over 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 10, 2024

Great customer service! they've helped when I was stuck trying to lock things in my store. Give them a shot!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Top customer support I had some trouble translating the password page into different languages. I contacted the support, and they installed translations for me within a day. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more