Rating

4.5

feedback

116

Reviews

chart

#101

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    5%
  • Less than a month
    28%
  • Less than a year
    41%
  • More than a year
    22%

Reviews Summary

The Wholesale Lock Manager app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the support team. Users appreciate the quick responses, personalized assistance, and dedication shown by team members like Mehak, Abdullah, Daniel, and others. The app itself is praised for being flexible, powerful, and easy to use, allowing users to control access to their store for wholesale purposes effectively. Additionally, the app is commended for its ability to work seamlessly with other Shopify apps, enhancing the overall user experience. However, there are a few negative reviews mentioning issues with the app causing problems on the store, lack of responsiveness from customer support, and difficulties in testing without affecting the live site.

Highlights

Exceptional customer service and quick responses from the support team
Flexibility and ease of use of the app
Seamless integration with other Shopify apps
Negative reviews mentioning issues with the app causing problems on the store
Lack of responsiveness from customer support

Rating Breakdown

  • 5
    89% (103 ratings)
  • 4
    4% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (7 ratings)

Reviews with Text

  • 100% (116)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2025

I had an issue pop up that I needed assistance with and Karla was awesome at getting me the information needed to fix it and then followed up the next day to ensure all was good. Great service and app works great foe our needs as a wholesale website.

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

I highly recommend this app for two reasons: 1) The support team is very helpful (shoutout to Rohan), and 2) this is the best locking app on the shopify app market. Thank you very much to everyone on the support team for helping me build a user friendly experience on my website.

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

A very flexible and powerful app. Can do much and there's a great team behind it that answers questions quickly and help resolve everything. Would recommend!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

This review is specific to the teams support. They are responsive and they delve in to get problems solved! Thank you.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

The most important thing with any piece of software is great support. We are always delighted that when we need help and support, the team behind Wholesale Lock are there to help. Special thanks to Mehak & Abdullah who helped us recently.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

All reviews

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